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replacing I/O module and have fault
hi
i have VNX 5200 with 2 16G I/O module. before the turning on the storage and initializing that i replacing the 16G I/O module with 8G I/O Module and turning on the storage and initialize that. but i have fault on i/O modules.with this description "the SP expected for 16G I/O module." after that i cant do any thing on my device such as adding licenses ,....
i test the 8G I/O modules on another vnx device and they work without any problem. i try with USM to installing I/O module again but that's not work and the I/O modules are still on orange LED and fault status.
do you have any idea about my situation?
umichklewis
1.2K Posts
2
September 12th, 2018 10:00
Yes - you cannot simply swap one I/O module for another. You need to use USM to run the appropriate array procedure for the swap. You can also find documentation by going to mydocs.emc.com/vnx and create the procedure with the appropriate steps.
Let us know if that helps!
Karl
omidparse
2 Posts
1
September 15th, 2018 14:00
tanx for answer
but i try with USM to installing I/O module again but that's not work and the I/O modules are still on orange LED and fault status.
i think the oe of my device work only with 16G I\O Module and i think that oe should change with another that support 8G I\O Module.
am i right?
if i right i need the re-image procedure for vnx 5200 block
note: i dont have any support and im not partner.
what can i do? what i need?
nematipnr
3 Posts
0
August 22nd, 2022 23:00
hi, did you find any solution for this problem
DELL-Sam L
Moderator
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7.1K Posts
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August 23rd, 2022 06:00
Hello nematipnr,
It is best to open a support case so that we can gather some information to see why the controller is not being added to your VNX system.