3 Apprentice

 • 

8.8K Posts

July 8th, 2005 15:00

Hi and welcome,

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.


Please download Nailfix from here:
http://www.noidea.us/easyfile/file.php?download=20050515010747824
Unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:

1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml

Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and
icons will disappear and reappear, and a window should open and close
very quickly --- this is normal.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Next please run HijackThis, click Scan, and check:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

Close all open windows except for HijackThis and click Fix Checked.

Restart your computer in normal mode and please post a new HijackThis
log, as well as the log from the Ewido scan.

Steve

1.1K Posts

July 9th, 2005 17:00

Hi Hibbs365...

My name is dobhar and I will be looking after your log for you as Steve has developed some Hardware problems on his PC and will be offline for a bit.

I will be waiting for your reply to Steve's last fix he posted for you.

Thanks,

1.1K Posts

July 19th, 2005 13:00

It has been 11 days since we last heard from you. I will be monitoring this thread for another 3 days. If unanswered at the end of those 3 days I will be considering this topic closed and will not be monitoring it for replies.

Thank You and Safe Surfing... :)

1.1K Posts

July 22nd, 2005 17:00

It has been 14 days or more since we last heard from you. Infections can change so fresh new instructions will now need to be given.

This topic is now closed, if you still require assistance then please start a new topic in the Dell HijackThis Forum. One of our volunteers will be glad to help. :)

Thank You and Safe Surfing,
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