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10006
October 27th, 2004 18:00
COOLWEBSEARCH
I CAN NOT LOG ON TO THE INTERNET WITHOUT IT COMING UP COOLWEBSEARCH. I HAS ALWAYS HAD MY SETTINGS TO YAHOO, BUT IT WILL NOT ACCEPT ANYTHING. MY COMPUTER SEEMS SLOWER AND I HAVE A LOT OF POP UPS. ALSO MY NORTON ANTI VIRUS IS SAYING IT CAN NOT ACCEPT ANY LIVE UPDATES. IT ALSO SAYS THERE IS A TROJAN VIRUS AND NORTON CAN NOT REMOVE IT. WHAT CAN I DO? IS THERE A WAY TO JUST CLEAN MY HARD DRIVE COMPLETELY AND RELOAD ALL OF MY SOFTWARE?
THANK YOU,
TODD
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Midnight Star
4.8K Posts
0
October 27th, 2004 18:00
Download HijackThis version 1.98.2 from:
http://www.majorgeeks.com/download3155.html
Move it to it's own folder; "C:\HJT". Then run it, click "Scan", then "Save log". Copy/paste the text back (the entire text log) to this thread. Don't 'fix' anything, since alot of what it reports is good. We'll use this to determine which variant you have before we try removing it.
Mike.
jamez kann
2 Intern
•
860 Posts
0
October 28th, 2004 02:00
Hope you have run the essential Anti Spyware tools everyone needs to run
A Download Spybot Tutorials on how To Install Spybot Search and Destroy Tutorial2
B Download Ad-aware SE Personal 1.03 Tutorial using Ad-aware
MTODDM
2 Posts
0
October 29th, 2004 02:00
Scan saved at 10:08:03 PM, on 10/28/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\sdkim.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\d3mw32.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\smcg.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Documents and Settings\TODD MANSFIELD\Start Menu\Programs\Startup\loaddadv65[1].exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\TODD MANSFIELD\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\pqkjb.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\pqkjb.dll/sp.html#22776
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
R3 - Default URLSearchHook is missing
F1 - win.ini: run=fntldr.exe
O2 - BHO: (no name) - {02A69FBB-7B0E-C07B-30E9-E43203460F06} - C:\WINDOWS\system32\addiy32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [d3mw32.exe] C:\WINDOWS\d3mw32.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Windows Update Service] smcg.exe
O4 - HKLM\..\RunServices: [Windows Update Service] smcg.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - Startup: loaddadv65[1].exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.skoobidoo.com
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\crynuqhy.exe
O16 - DPF: {11111111-1111-1111-1111-111111111123} - file://c:\Recycled\1.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{667413B8-780C-4A71-83AF-FA0A1CFB621B}: NameServer = 216.135.0.10 216.135.1.10
O19 - User stylesheet: (file missing)
O21 - SSODL: System - {4A096FB9-B298-4BAD-8626-0CBC1E7F72A2} - C:\WINDOWS\system32\system32.dll
Midnight Star
4.8K Posts
0
October 29th, 2004 02:00
MTODDM,
There's quite a few issues there. While i'm working on writing up a solution for you, can you post back any entry(s) your not familar with, that are located in the "Add/Remove programs" section of the "Control Panel". We might be able to remove some of this from there.
Mike.
Midnight Star
4.8K Posts
0
October 31st, 2004 04:00
I'll be working on this tonight, and posting a possible solution for you. First, I need to you go to www.trendmicro.com and click "Free Online Scan". It will take a few minutes to download and install. When it's done, select all available drives, then click "Scan".
Let's see if it can flush out some of those 'problems'. If it can, then try and update Symantec again, and re-run it.
Post back the results.