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December 14th, 2006 01:00
DSL connection problems, plz help! (HiJack This Log)
Well I thought we (Bugbatter and I) had got rid of whatever was on my computer a month ago but apparently did not. My McAfee subscription (was only 30 days apparently) ran out last night and a few minutes later started acting up the way it did last time. It disables your DSL connection and only intermittently lets you use the internet. I am actually writing this on Word so that in the minute it gives me to get on the net I can hopefully post this to you in time before it goes again!
I get a few random ad pop-ups but mostly I am getting a windows prompt that is labeled “RUNDLL” and says:
Error loading
The specified module could not be found.
(Then a prompt ‘ok’ button to close it)
The “
The only other pop-ups I notice are black rectangular dos prompt type boxes that pop up for a split second then disappear but doesn’t look like anything is written on it – as fast as it comes up it’s gone.
I updated and ran AVG Anti-Spyware and it found 164 medium threats and 3 high threats: Backdoor.Small.is, Backdoor.Agent.aif, and Trojan.BHO.d – it was able to quarantine them all. After restarting I scanned again and it shows it’s all clean but I’m having the problems like I said before.
I haven’t been able to check for updates for HiJack This just yet (can’t get online right now) but I ran my v1.99.1 version of HiJack This and here is what I’ve found:
Logfile of HijackThis v1.99.1
Scan saved at 1:15:58 AM, on 12/13/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\WINDOWS\weRecv.exe
C:\Program Files\SiteAdvisor\4608\SAService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\prevx.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\WINDOWS\System32\wininet.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\System32\svchost.exe
C:\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://support.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &VSAdd-in - {74DD705D-6834-439C-A735-A6DBE2677452} - C:\Program Files\VSAdd-in\VSAdd-in.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PrevX] C:\WINDOWS\System32\prevx.exe
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) -
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O21 - SSODL: SysRun - {D7FFD784-5276-42D1-887B-00267870A4C7} - C:\WINDOWS\System32\svshost.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: Netmeeting For Windows (Netmeeting For Microsoft Windows) - Unknown owner - C:\WINDOWS\weRecv.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\4608\SAService.exe
After we get this situated I would like to know what I need to do to secure my computer from viruses (I had McAfee but the subscription just ran out). I went to the McAfee website to subscribe to it for a year but there were several options and it was a bit confusing. One offered $49.99 for 8-in-1 protection, another $39.99 for a year 3-in-1 I believe, and $39.99 for another option. I always thought you just bought it as a suite together as one but now that I see there’s more than one thing to install I’m confused as to what I really need from McAfee??
Cheers.
EE
P.S. I’ll try to check the page as soon as possible (net willing)!



englisheeyore
116 Posts
0
February 21st, 2007 22:00
englisheeyore
116 Posts
0
February 22nd, 2007 05:00
englisheeyore
116 Posts
0
February 22nd, 2007 07:00
RKinner
2 Intern
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5.9K Posts
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February 22nd, 2007 08:00
RKinner
2 Intern
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5.9K Posts
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February 22nd, 2007 08:00
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
http://www.spybot.info/en/spybotsd/index.html
The above will find a lot of Tracking Cookies so don't panic. Tracking Cookies are normal and are just removed as a privacy thing.
englisheeyore
116 Posts
0
February 23rd, 2007 04:00
Scan saved at 12:15:46 AM, on 2/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1172096984795
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1172099876484
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
RKinner
2 Intern
•
5.9K Posts
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February 23rd, 2007 12:00
englisheeyore
116 Posts
0
February 23rd, 2007 19:00
englisheeyore
116 Posts
0
February 23rd, 2007 21:00
RKinner
2 Intern
•
5.9K Posts
0
February 24th, 2007 12:00
Ghost is a backup and disk cloning software from Norton/Symantec that I think I got confused about. I think it's something you get with HP products and not Dell.
englisheeyore
116 Posts
0
February 28th, 2007 05:00
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 2/28/2007
Time: 1:16:37 AM
User: N/A
Computer: MANJAREZ
Description:
Hanging application setupstb.exe, version 1.10.148.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 73 65 74 75 70 73 setups
0018: 74 62 2e 65 78 65 20 31 tb.exe 1
0020: 2e 31 30 2e 31 34 38 2e .10.148.
0028: 30 20 69 6e 20 68 75 6e 0 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000
Event Source: MsiInstaller
Event Category: None
Event ID: 11500
Date: 2/28/2007
Time: 1:36:20 AM
User: MANJAREZ\Jennifer
Computer: MANJAREZ
Description:
Product: Adobe Reader 8 -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.
Data:
0000: 7b 41 43 37 36 42 41 38 {AC76BA8
0008: 36 2d 37 41 44 37 2d 31 6-7AD7-1
0010: 30 33 33 2d 37 42 34 34 033-7B44
0018: 2d 41 38 30 30 30 30 30 -A800000
0020: 30 30 30 30 32 7d 00002}
Event Source: MsiInstaller
Event Category: None
Event ID: 11500
Date: 2/28/2007
Time: 1:38:04 AM
User: MANJAREZ\Jennifer
Computer: MANJAREZ
Description:
Product: Adobe Reader 8 -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.
Data:
0000: 7b 41 43 37 36 42 41 38 {AC76BA8
0008: 36 2d 37 41 44 37 2d 31 6-7AD7-1
0010: 30 33 33 2d 37 42 34 34 033-7B44
0018: 2d 41 38 30 30 30 30 30 -A800000
0020: 30 30 30 30 32 7d 00002}
08:52:59.546 (0x01c724dd:0x6a7037a0) UThread added item
08:52:59.546 (0x01c724dd:0x6a7037a0) UThread added item
08:52:59.546 (0x01c724dd:0x6a7037a0) UThread added item
08:52:59.546 (0x01c724dd:0x6a7037a0) UThread End
08:53:03.781 (0x01c724dd:0x6cf66d50) GetLPTDeviceID: Unable to open driver!2
08:53:04.484 (0x01c724dd:0x6d61b240) PThread End
23:40:55.406 (0x01c73cec:0x6db7d0e0) UThread Start
23:40:55.578 (0x01c73cec:0x6dd20fa0) UThread added item
23:40:55.578 (0x01c73cec:0x6dd20fa0) UThread added item
23:40:55.578 (0x01c73cec:0x6dd20fa0) UThread End
23:40:58.156 (0x01c73cec:0x6f5b6ec0) GetLPTDeviceID: Unable to open driver!2
23:41:02.406 (0x01c73cec:0x71e3ee60) GetLPTDeviceID: Unable to open driver!2
23:41:06.218 (0x01c73cec:0x742998a0) PThread End
00:29:06.234 (0x01c75486:0x212da9a0) UThread Start
00:29:06.437 (0x01c75486:0x214ca350) UThread added item
00:29:06.500 (0x01c75486:0x21564040) UThread added item
00:29:06.500 (0x01c75486:0x21564040) UThread End
00:29:09.125 (0x01c75486:0x22e6cb50) GetLPTDeviceID: Unable to open driver!2
00:29:14.546 (0x01c75486:0x2621f920) GetLPTDeviceID: Unable to open driver!2
00:29:16.765 (0x01c75486:0x277490d0) PThread End
Version=v7.00
File=Log File
[ResponseResult]
ResultCode=0
[Application]
Name=Logitech Desktop Messenger
Version=1.0.31
Company=Logitech
Lang=0013
Message Edited by englisheeyore on 02-28-2007 02:02 AM