Unsolved

This post is more than 5 years old

7372

March 3rd, 2004 16:00

Email not working properly after running SpyBot

I download and installed SpyBot and ran a few times, accepting its suggestions and letting it make changes. Now I am having problems when using my MSN Premier email. It is slow to load and crashes my MSN explorer. I think I may have inadvertently changed or deleted a system file/setting or something. Thanks for any help you may give. I am using a Dimension 8100, ME, 512 ram, DSL All other functions work ok.

 

March 3rd, 2004 18:00

Message Edited by Oceana Jones on 03-03-2004 09:17 PM

426 Posts

March 3rd, 2004 18:00

Use the information from the following post regarding HiJackThis and post your log.  You may have a crippled piece of spyware on your system that is causing the problem you are experiencing.

http://forums.us.dell.com/supportforums/board/message?board.id=si_virus&message.id=572

2 Intern

 • 

3.9K Posts

March 3rd, 2004 20:00

You have one bad line (a CWS infection) and one that I personnally dont like (Wildtangent) which is an activeX control type game.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://www.search-2003.com/
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partners/verizon/blasterball2/install.cab

Nether should stop your email system in any way, and I would be very supprised if Spybot did anything to affect it either.

But you can use the restore function from Spybot S&D to put back all that was removed last time, try the email again. then post a new hijackthis log for me to check.

March 4th, 2004 00:00

Thanks for the quick response, ya'll are GREAT! I think I had a software glitch with MSN Premier. or I deleted something I shouldn't have. I uninstalled all the MSN Browser software, NetZero software,  MSN Messenger. and just made a simple hook up to my network using the basic internet explorer 6.0. I got that Wild Tangent software from MSN and thought it was safe but new I was in trouble with it when I couldn't delete it all from my machine.Everything seems to be working good now with no conflicks or freezups. Not to sure if I will install MSN Premier again. I re-ran SpyBot and all shows clear. One word of advice to whoever reads this post. Be very careful what you delete with SpyBot and other "helper software" They are very powerful tools! Thanks again for your support!! JJ
No Events found!

Top