File Surfsidekick3

Question

Hi,   This file name keeps on popping up on my computer, when I try to delete it from program files i get a message that says 'cannot delete ssk.exe. it is being used by another person or program' How can I get rid of this? Is it a virus?   Thanks, Rita

ky331 · Answer

check to see if there's an entry for SurfSideKick in the Add/Remove Programs component of your Control Panel.... if so, that's the easiest way to stop it.

dalem29 · Answer

I was doing a little Googling in both the error message and 'surf side kick' and it appears this is not a good thing. If ky331's advice doesn't work and it is not in the Add/Remove programs, you might run a HJT log and see if they can help you dig it out of your computer.

ky331 · Answer

hey dale.   nice bumping into you again....   and HJT would have been my next step :smileywink:   only thing is, it seems so few of the regulars [aside from RKinner] are still posting there nowadays :smileysad: Message Edited by ky331 on 10-21-2005 03:55 PM

Predator · Answer

Dale,Off subject to some degree, actually a lot (if you ask me 'why' in a PM, would explain)Your post in Dim-Hard drive, try Section 15, article 18 of the CD/RW link, title different but steps same, also Dell released BIOS updates to address this issue, helped some but not all.Best Regards God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link

dalem29 · Answer

Thanks for your reply ky331, does seem kinda lonely on that forum now, I appreciate all you try to do for these people.

And Jeff, I will try out what you say about the bios and have another question that I will post on the CD board today about some other things. I think I set up my profile to not PM, will try to go back and change it. Where would I go to get the Dell bios update? I am still on a steep learning curve when it comes to computers in general...and I guess when Vista comes out next, (supposedly), it will be even more complex:smileywink:

Broncos--- 21 Giants---17

OneUglyDude · Answer

I had the same problem. I hope that I solved the problem of deleting SurfSideKick 3. I went to program files and sent SurfSideKick to my recycle bin. Since it would not delete from the recycle bin I made a second recycle bin and it disappeared, then I deleted the second recycle bin It's nowhere to be found. I sure hope it worked!

Dave Lyle · Answer

If Surfsidekick does not have an entry in Add/Remove, you could try using it's built-in uninstaller.

Open a cmd window and type in:
C:\Program Files\SurfSideKick 3\Ssk.exe /u
[enter]

It will display a code that the user should enter and after a reboot it will be uninstalled.

HighlanderCapeC · Answer

tried the command line. didn't work..says not a recognized command. will try the recycle bin and see what happens..thanks for all the suggestions. Mike

HighlanderCapeC · Answer

ok tried the recycle bin, but no luck.  Anyother  suggestions?:smileysad:

sanderdevries · Answer

The way to get rid of surfsidekick3 is to run spybot search and destroy  (download it from download.com) in safe mode and its gone.   Make sure to update spybot before you use it.

HighlanderCapeC · Answer

I've tried spybot but this is like a bad penny! I just reformated and started fresh! What a killer!

Marnix_86 · Answer

i did it with cmd and it worked perfectly   thx

Virus & Spyware

File Surfsidekick3

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