Hacker Problem

Question

I just bought my Dell PC in Feb, been constantly having someone hacking in (it is obviously someone who knows me).  I have the Mcaffee Firewall on, tightest security.  It's not working, this person continues to get in...I will bring my computer back to where it began, then somehow they make it in again.   I know this because they add files to my driver, that are hidden away.....various personal data has been collected in these logs.  I use a modem, have a secure password......   Questions -   What is the best sofware to get this to stop? They obviously know my IP address and PC tag #'s....  - Can these be changed and if someone has this does it allow them easier access? When I am on AOL or MCAFFEE Security,  Internet Explorer....the basics.  Do I allow full access on the Firewall?       This is going on and on, someone is having a blast out there..  Any suggestions on how I get as much of a full proof mechanism for anti hacking would be appreciated.   I can be e-mailed directly at Jonvalverde@aol.com   thx

ky331 · Answer

once the person has (somehow) managed to hack in to your system, if sufficiently 'skilled', they have the potential to 'read' all the info on your disks, and as such, can 'learn' everything about you... including web-sites, and accounts your accessing... and maybe even your passwords. so, it may not really someone who (previously/already) knew you, but rather, someone who has 'discovered' all there is to know about you. such a machine is not secure to do any online business activity. so you're rightly concerned... this needs to be corrected immediately.

have you tried the HiJackThis Log forum?

You can download the latest version of HJT(hijackthis) (version 1.99.1) from

http://majorgeeks.com/download3155.html

you must create a separate folder and place it there.... people commonly use C:\HJT

The file above comes as a compressed .ZIP file... you have to UNzip it (hopefully, you have an UNzip utility built into your Windows Explorer).

After Unzipping, double click on HiJackThis.EXE

Click on Do a System Scan and Save a LogFile

This will automatically open NotePad

Copy the entire file from NotePad: EDIT/SelectAll, EDIT/Copy

Then go to the new forum dedicated for HiJack This logs (**NOT** back here), and PASTE the results there:

http://forums.us.dell.com/supportforums/board?board.id=si_hijack

One of the experts will get to it as quickly as possible.

WARNING: HiJack This is a VERY POWERFUL tool. Do *NOT* do anything else (in particular, do NOT use it to delete any entries) until you are advised to do so!! Improper use of this tool can severely damage your system.

moon_utt · Answer

It may just be a virus or worm. A while ago, my brother downloaded a virus that continually put files onto the HD. So, it may not be a hacker, but a program a script kiddie whipped up. Download an antivirus program like norton antivirus, avast! or avg. Reboot to safe mode, disconnect yourself from the internet (just in case) and run a full system scan. It may also be spyware or adware. I highly suggest downloading webroot spysweeper and running a scan as well.

Still, if it IS a hacker, you may want to switch firewalls. Might I suggest Zone Alarm? Tops in my book, and it's free to boot.

Btw, if you are using a modem, then your IP address will change each time you log on. This only serves to strengthen my belief that this is happening on the inside by a malicious program.

zbestwun2001 · Answer

As ky331 pointed out...

I think you should also post a HiJackThis log in that forum and let someone over there analyze it.

Chances are, if there were changes made to your registry allowing someone to access your system, it could be spotted and corrected.

Steve

Virus & Spyware

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