Is the msg fm Dell Community genuine?

Hi John:

That was a legitimate reply from Bugbatter, who is a regular poster here, as well as a Microsoft MVP.

SpywareHammer is not a Dell website, but I can assure you it is a legitimate website dedicated to removing malware, and is staffed by the best analysts available. You will be well served by the experts there.

SpywareHammer is on Trend Micro's list of approved Malware Removal sites:

http://hjt-data.trendmicro.com/hjt/analyzethis/index.php

Thank you Joe, for the prompt help.  I will delete my post and my apologies to Bugbatter.  I only joined the Community yesterday and very ignorant.  Mtime my monitor problem could be purely about hardware and may not need SpywareHammer' virus expertise.

John, it is good to be suspicious of any unfamiliar site that someone may send you to, so don't feel bad. Using a browser add-on such  as Web Of Trust can help somewhat. SpywareHammer has a hardware forum as well.