McAfee Desktop Icon

Hi pran,

I do not believe that Dell is "pushing..malware". McAfee's security is far from being malware.

A couple of questions so I can understand the issue better:

Your wanting credit gives me the impression that the subscription has not expired. In that case, why don't you simply remove McAfee and run McAfee's Removal Tool? If you need help doing that feel free to post back here. I do not think McAfee or Dell will give you credit for the unused time on the subscription.

Or are you saying that your subscription ran out so you have removed McAfee, but the icon still remains? 

pran, Have you tried this fix from McAfee?

service.mcafee.com/FAQDocument.aspx  

APS@SUN, I have the same issue going on with my PC.  This has been going on for a few weeks, since the latest McAfee update was pushed out.  I have been researching this and have ran the ICON display tool as instructed from that link.  It did not fix the issue.  I even contacted McAfee customer service without resolving the issue.  I guess we will need to keep deleting the shortcut until McAfee pushes out the next update and hope that they receive enough negative feedback to address this issue.

I have the same issue going on with my PC.

@Biker Jo, did you try running the Icon Removal Tool in Safemode?

The issue with the original poster (the same as my issue), a shortcut for McAfee Security Center is created after boot cycle.  I am running Windows 7, and have an active subscription with McAfee for AntiVirus software.  On 12/21/2011 a Security Center upgrade was pushed out. (Version 11.0, Build 11.0.649).   I have attempted to follow McAfee instructions found at the above link.  This is the recommended "fix" according to McAfee Customer Service FAQ's.  The instructions require you have administrative rights in order for the change to take effect.  As I stated, I followed those instructions verbatum.  They did not suggest running in Safe Mode, and I personally did not attempt to perform in Safe Mode.

If I were you, I would try running it in Safemode.

I believe it is the icon that shows up on the desktop when McAfee is installed. I have a XPS Desktop with McAfee installed and the icon appeared after one of the last updates.

community.mcafee.com/.../219977

It is a bug and McAfee is working on this. The icon keeps coming back even after it is deleted.

Yes, aps@sun, I know that, but we are trying to find a fix or workaround for the bug.:emotion-15:

That's a classical malware behaviour, won't you say?

aps@sun: this I tried! It did not work.

My laptop came with this program pre-installed as part of a 3 yr subscription. The problem showed up after a McAfee update. And (maybe my perception) it is getting more annoying! I've deleted this shortcut but it comes back. It has a particular spot on my desktop it has claimed as its own. Now, I expect that if I delete an icon it stays deleted. So I checked the McAfee website and apparantly this annoyance is very widespread. That's a classical malware behaviour, won't you say?

Anyway, the moderators on that website say that when the company programmers return from holidays they'll work on a fix. In the meantime the customers have to wait.

So not having a choice I wait.

Thanks for the input guys....

Pran, I have the same problem on one of my computers that came from Dell with McAfee installed.  This icon is indeed a bug. I also tried the various ways to remove the icon and it comes right back-you do not even have to reboot. The best option right now is to wait until MCAfee privides a fix.

Apparantly the boys and girls at McAfee are working on a fix.

I just had an automated update (to which I said "please do...") and it may have the fix built in.

I am entitled to hope, right?

regards

Yes, you are. :emotion-2:

Good luck! :emotion-21:

Tried. Didn't work. But on their forum one of their moderators stated a fix was in the works.

I thought that today's pushed update would have had the fix as part of it, but no joy.

regards