McAfee Removal

Question

Hugh Miller · Answer

Sorry, pressed send in error. I have purchased Nortons Anti-Virus and have McAfee installed on my desktop Dell 9150. My trial period is over and I want to un-install McAfee and load Nortons but I keep getting the message '' an error has appeared in the script in this page line 59 character 2. ActiveX component can't create object. Scripting dictionary. Code 0  ''    I then get an option to run script on this page and by pressing either yes or no I end up with a blank uninstaller screen from McAfee. Any help would be appreciated Thanks Hugh Miller

ky331 · Answer

Hugh,

You really need to elaborate as to precisely what generated that message ---- it appears to be an online/internet warning: do you get it when trying to download something? if so, what? if not a download, what were you trying to access online?

or did you get it when trying to run a McAfee UNinstall? or the Norton installer?

The preferred way to Uninstall McAfee:

1) IF you still have the McAfee Security Center icon in your system tray, open it, and one-by-one, DISable each of the McAfee components you find there [anti-virus, anti-spyware, firewall, etc.]. Then:

2) IF you still have McAfee listed in your ADD/REMOVE programs, try to UNinstall it now (that its components are disabled).

Hopefully, steps 1) and 2) will do the job for you. And if so, you can stop here.

But if you couldn't get through these two steps successfully, then proceed to step 3:

3) Is this the ONLY McAfee product you have installed on your system?? IF yes, then:

MajorGeeks lists a McAfee Consumer Product Removal (MCPR) tool :

http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html

It's also referenced at McAfee Technical Support (TS), which indicates this tool is Vista compatible (but will not run on the older 98/ME systems)

http://ts.mcafeehelp.com/faq3.asp?docid=408302

I personally have never used it, meaning I cannot attest to its effectiveness nor to its safety. But others here have used it successfully.

If you choose to try it, keep in mind it's a COMPLETE removal tool for ALL McAfee products you have installed.... I don't believe you can "pick and choose", to remove only some, and keep the rest.

Hugh Miller · Answer

Sorry for not elaborating. I was trying to un-install from the Add/Remove programmes. I worked through you steps and the first 2 did not work as I had already tried them, but the Major Geeks removal tool did the job, and it has totally removed McAfee from my computer. Thank you very much for your help   Hugh Miller

ky331 · Answer

You're welcome

Virus & Spyware

McAfee Removal

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