I purchased the dowload from McAfee when my Dell installed software expired.  After installation during the reboot to take effect I get an error message.

 

Outlook is in the title bar of the error popup and the message says:

"There is no default mail client or the mail client cannot handle messaging requests.  Please run Outlook and make it the default mail client."

 

I have installed Office.  It put an Outlook Icon on my desktop.  If I click this icon it take me to an installation wizard which if I went through all the steps would set up Outlook to be my e-mail program.  I have not done this.  Outlook never has been used or attempted to be used as my mail program.

 

I have Outlook Express and that mail program is running fine.  After installing Spamkiller it did not place a spamkiller icon in the Outlook Express Toolbar nor did it create a Spamkiller folder in which to place spam e-mails.  If you look in the e-mail accounts both of my current e-mail accounts were detected and listed.  However no e-mail was getting through spamkiller to those acccount.  All e-mail was being stopped in the Spamkiller accepted e-mail.

 

I deleted both of my e-mail accounts in spamkiller.  Then I did an add.  It found both e-mail accounts and when I typed in my password for both of them it accepted them.  It then put my e-mail through to Outlook Express.  It however runs very slow.  Changing from the inbox to any other mailbox can take up to 1-2 minutes.  I also get the error message mentioned above everytime I boot up.

 

I know the Spamkiller is what is giving me problems as I used the McAfee removal tools and removed the privacy service and spamkiller.  I still have anti-virus and firewall running.  I do not get any error messages at all when booting up.  I then re-installed the Spamkiller and I get the error message right away and then I would have to manually configure my email accounts again as they don't get picked up.  There must be some confusion with Mcafee and it looking at Outlook for some reason.  Why??? I don't know.

 

I have spent a couple days with McAfee Chat and they now are passing me off to Ask Dell or Microsoft as they don't believe it is their software causing the problem.

 

So I'm turning to this forum to see if you can provide any insite?  I installed the same software suite on my father in laws Dell system and It worked flawlessly.

 

thanks

Mike