Multiple Computer Problems

Question

My computer started freezing up last week.  I tried to run several free virus scans, and they will not complete.  They also freeze up.  I also tried to download the Hijack This so I could post a log, and I am getting an error message saying that the Windows Installer is not working.  Finally, whatever virus or problem I have is also turning my firewall off every time I log onto the computer...any suggestions of what I should do first to try and diagnose the problem?? When I tried to open in Safe Mode and run HJT, the program said I could not run it in Safe Mode. Please advise. Thanks!!!

bamajim · Answer

apoovey

Try this. It can be run in Safe Mode with Networking

1. Go HERE and download File Lister.

Save it to your Desktop
Rt Click ->> Extract all ->> And extract it to your Desktop
Additional help on extracting zip files can be found HERE
Open the File Lister Folder.
Note: Leave the FileLister.vbe file in the folder and run it from there.
Rt Click FileLister.vbe ->>Select Open Then Open to confirm.
When the program is fnished it will produce a log for you C:\Files.txt

Copy and paste the contents of that log in your reply.

apoovey · Answer

Thanks! I hope I did this correctly.    ++++++++++++++++++++++++++++++++++ + File Lister Version 1.1.2 + + + + By bamajim / SpywareHammer.com + ++++++++++++++++++++++++++++++++++ Report ran on --->>> 2/24/2010 8:30:15 PM ====== Running Processes ====== C:\Windows\system32\csrss.exe C:\Windows\system32\csrss.exe C:\Windows\system32\wininit.exe C:\Windows\system32\winlogon.exe C:\Windows\system32\services.exe C:\Windows\system32\lsass.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe C:\Windows\system32\svchost.exe C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe C:\Windows\System32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\Explorer.EXE C:\Windows\helppane.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\System32\WScript.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Internet Explorer\iexplore.exe ====== BHO's ====== BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll BHO: (NO NAME) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll BHO: (NO NAME) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll BHO: (NO NAME) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll BHO: (NO NAME) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll ====== HKLM\~\Run Keys ====== HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [Windows Defender] = %ProgramFiles%\Windows Defender\MSASCui.exe -hide [Apoint] = C:\Program Files\DellTPad\Apoint.exe [OEM02Mon.exe] = C:\Windows\OEM02Mon.exe [IgfxTray] = C:\Windows\system32\igfxtray.exe [HotKeysCmds] = C:\Windows\system32\hkcmd.exe [Persistence] = C:\Windows\system32\igfxpers.exe [IAAnotif] = 'C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe' [Broadcom Wireless Manager UI] = C:\Windows\system32\WLTRAY.exe [Adobe Reader Speed Launcher] = 'c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe' [Google Desktop Search] = 'C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe' /startup [dscactivate] = 'C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe' [PCMService] = 'C:\Program Files\Dell\MediaDirect\PCMService.exe' [Dell DataSafe Online] = 'C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe' /m [DellSupportCenter] = 'C:\Program Files\Dell Support Center\bin\sprtcmd.exe' /P DellSupportCenter [EmbarqVALite_McciTrayApp] = C:\Program Files\EmbarqVALite\EMBARQHelpHelper.exe [QuickTime Task] = 'C:\Program Files\QuickTime\QTTask.exe' -atboottime [iTunesHelper] = 'C:\Program Files\iTunes\iTunesHelper.exe' [OneCareUI] = 'C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe' [Windows Mobile-based device management] = %windir%\WindowsMobile\wmdSync.exe [iRiver Updater] = C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe [SunJavaUpdateSched] = 'C:\Program Files\Java\jre6\bin\jusched.exe' [Microsoft Default Manager] = 'C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe' -resume ====== HKCU\~\Run Keys ====== [swg] = 'C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe' [DellSupportCenter] = 'C:\Program Files\Dell Support Center\bin\sprtcmd.exe' /P DellSupportCenter [ISUSPM Startup] = C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup [ISUSScheduler] = 'C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe' -start [Skype] = 'C:\Program Files\Skype\Phone\Skype.exe' /nosplash /minimized [WMPNSCFG] = C:\Program Files\Windows Media Player\WMPNSCFG.exe ====== DNS Info (List may be empty) ====== HKEY_LOCAL_MACHINE\CCS\~\{1E33FE84-607F-4261-A5F5-23DD8576BB9D}\ NameServer= HKEY_LOCAL_MACHINE\CCS\~\{C0CDC700-78E6-46F3-A4DA-0466484F980F}\ NameServer= HKEY_LOCAL_MACHINE\CCS\~\{E80536A2-A3AC-424D-B3B2-B368BAAAAB84}\ NameServer= HKEY_LOCAL_MACHINE\CS001\~\{1E33FE84-607F-4261-A5F5-23DD8576BB9D}\ NameServer= HKEY_LOCAL_MACHINE\CS001\~\{C0CDC700-78E6-46F3-A4DA-0466484F980F}\ NameServer= HKEY_LOCAL_MACHINE\CS001\~\{E80536A2-A3AC-424D-B3B2-B368BAAAAB84}\ NameServer= HKEY_LOCAL_MACHINE\CS002\~\{1E33FE84-607F-4261-A5F5-23DD8576BB9D}\ NameServer= HKEY_LOCAL_MACHINE\CS002\~\{C0CDC700-78E6-46F3-A4DA-0466484F980F}\ NameServer= HKEY_LOCAL_MACHINE\CS002\~\{E80536A2-A3AC-424D-B3B2-B368BAAAAB84}\ NameServer= HKEY_LOCAL_MACHINE\CS003\~\{1E33FE84-607F-4261-A5F5-23DD8576BB9D}\ NameServer= HKEY_LOCAL_MACHINE\CS003\~\{C0CDC700-78E6-46F3-A4DA-0466484F980F}\ NameServer= HKEY_LOCAL_MACHINE\CS003\~\{E80536A2-A3AC-424D-B3B2-B368BAAAAB84}\ NameServer= ====== Folders and Files from '%\' and '%\Windows' Created Last 60 Days ====== 1/15/2010 7:59:39 PM 368 C:\found.000 2/22/2010 1:44:43 PM 26194 C:\found.001 2/22/2010 5:01:22 PM 19565940 C:\found.002 2/22/2010 5:01:22 PM 19562496 C:\found.002\dir0000.chk 2/22/2010 6:04:07 PM 19742720 C:\found.003 2/24/2010 8:17:15 PM 58679 C:\found.004 2/24/2010 8:17:15 PM 24311 C:\found.004\dir0000.chk 2/24/2010 8:30:15 PM 0 32 C:\Files.txt 2/23/2010 6:26:56 PM 243368 32 C:\Windows
tbtlog.txt 1/12/2010 7:26:21 PM 72704 32 C:\Windows\System32\fontsub.dll 1/21/2010 3:53:41 PM 173056 32 C:\Windows\System32\ie4uinit.exe 1/21/2010 3:53:43 PM 387584 32 C:\Windows\System32\iedkcs32.dll 1/21/2010 3:53:45 PM 11070464 32 C:\Windows\System32\ieframe.dll 1/21/2010 3:53:42 PM 184320 32 C:\Windows\System32\iepeers.dll 1/21/2010 3:53:41 PM 55808 32 C:\Windows\System32\iernonce.dll 1/21/2010 3:53:44 PM 1985536 32 C:\Windows\System32\iertutil.dll 1/21/2010 3:53:41 PM 71680 32 C:\Windows\System32\iesetup.dll 1/21/2010 3:53:41 PM 109056 32 C:\Windows\System32\iesysprep.dll 1/21/2010 3:53:42 PM 164352 32 C:\Windows\System32\ieui.dll 1/21/2010 3:53:41 PM 133632 32 C:\Windows\System32\ieUnatt.exe 1/21/2010 3:53:42 PM 1469440 32 C:\Windows\System32\inetcpl.cpl 1/21/2010 3:53:41 PM 25600 32 C:\Windows\System32\jsproxy.dll 1/21/2010 3:53:43 PM 594432 32 C:\Windows\System32\msfeeds.dll 1/21/2010 3:53:41 PM 55296 32 C:\Windows\System32\msfeedsbs.dll 1/21/2010 3:53:41 PM 13312 32 C:\Windows\System32\msfeedssync.exe 1/21/2010 3:53:46 PM 5942784 32 C:\Windows\System32\mshtml.dll 1/21/2010 3:53:41 PM 1638912 32 C:\Windows\System32\mshtml.tlb 1/21/2010 3:53:43 PM 206848 32 C:\Windows\System32\occache.dll 1/12/2010 7:26:21 PM 156672 32 C:\Windows\System32	2embed.dll 1/21/2010 3:53:44 PM 1208832 32 C:\Windows\System32\urlmon.dll 1/21/2010 3:53:43 PM 916480 32 C:\Windows\System32\wininet.dll ====== '\Administrator\Startup' Last 60 Days====== ====== '\All Users\Startup' Last 60 Days====== ====== '\Program Files' Last 60 Days====== 2/22/2010 4:37:46 PM 37312 C:\Program Files\Norton Security Scan(1) ======'Drivers' Modified Last 60 Days====== ====== Files Deleted under '%Temp%' ====== 351 Files deleted ======'All Users\Application Data' Last 60 Days====== ====== HKLM\~\ShellServiceObjectDelayLoad====== WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - C:\Windows\System32\webcheck.dll ====== HKLM\~\SharedTaskScheduler====== Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - %SystemRoot%\system32\browseui.dll ======HKLM\~\msconfig\startupreg====== HKLM\Software\microsoft\shared tools\msconfig\startupreg\ ====== Services ( Services that are Whitelisted are not shown) ====== adp94xx (adp94xx)- C:\Windows\system32\drivers\adp94xx.sys - Disabled/Stopped adpahci (adpahci)- C:\Windows\system32\drivers\adpahci.sys - Disabled/Stopped amdide (amdide)- C:\Windows\system32\drivers\amdide.sys - Disabled/Stopped ApfiltrService (Alps Touch Pad Filter Driver for Windows 2000/XP/Vista)- C:\Windows\system32\DRIVERS\Apfiltr.sys - Manual/Running arcsas (arcsas)- C:\Windows\system32\drivers\arcsas.sys - Disabled/Stopped BCM42RLY (BCM42RLY)- C:\Windows\system32\drivers\BCM42RLY.sys - Manual/Stopped BCM43XX (Dell Wireless WLAN Card Driver)- C:\Windows\system32\DRIVERS\bcmwl6.sys - Manual/Running blbdrive (blbdrive)- C:\Windows\system32\drivers\blbdrive.sys - Disabled/Stopped bowser (Bowser)- C:\Windows\system32\DRIVERS\bowser.sys - Manual/Running BrFiltLo (Brother USB Mass-Storage Lower Filter Driver)- C:\Windows\system32\drivers\brfiltlo.sys - Manual/Stopped BrFiltUp (Brother USB Mass-Storage Upper Filter Driver)- C:\Windows\system32\drivers\brfiltup.sys - Manual/Stopped Brserid (Brother MFC Serial Port Interface Driver (WDM))- C:\Windows\system32\drivers\brserid.sys - Disabled/Stopped BrSerWdm (Brother WDM Serial driver)- C:\Windows\system32\drivers\brserwdm.sys - Disabled/Stopped BrUsbMdm (Brother MFC USB Fax Only Modem)- C:\Windows\system32\drivers\brusbmdm.sys - Disabled/Stopped BrUsbSer (Brother MFC USB Serial WDM Driver)- C:\Windows\system32\drivers\brusbser.sys - Manual/Stopped circlass (Consumer IR Devices)- C:\Windows\system32\drivers\circlass.sys - Disabled/Stopped CLFS (Common Log (CLFS))- C:\Windows\system32\CLFS.sys - Boot/Running Crusoe (Transmeta Crusoe Processor Driver)- C:\Windows\system32\drivers\crusoe.sys - Disabled/Stopped DfsC (DFS Namespace Client Driver)- C:\Windows\system32\Drivers\dfsc.sys - System/Running DXGKrnl (LDDM Graphics Subsystem)- C:\Windows\system32\drivers\dxgkrnl.sys - Manual/Stopped e1express (Intel(R) PRO/1000 PCI Express Network Connection Driver)- C:\Windows\system32\DRIVERS\e1e6032.sys - Manual/Stopped E1G60 (Intel(R) PRO/1000 NDIS 6 Adapter Driver)- C:\Windows\system32\DRIVERS\E1G60I32.sys - Manual/Stopped Ecache (ReadyBoost Caching Driver)- C:\Windows\system32\drivers\ecache.sys - Boot/Running elxstor (elxstor)- C:\Windows\system32\drivers\elxstor.sys - Disabled/Stopped ErrDev (Microsoft Hardware Error Device Driver)- C:\Windows\system32\drivers\errdev.sys - Disabled/Stopped FileInfo (File Information FS MiniFilter)- C:\Windows\system32\drivers\fileinfo.sys - Boot/Running Filetrace (FileTrace)- C:\Windows\system32\drivers\filetrace.sys - Manual/Stopped gagp30kx (Microsoft Generic AGPv3.0 Filter for K8 Processor Platforms)- C:\Windows\system32\drivers\gagp30kx.sys - Manual/Stopped HidBth (Microsoft Bluetooth HID Miniport)- C:\Windows\system32\drivers\hidbth.sys - Disabled/Stopped HidIr (Microsoft Infrared HID Driver)- C:\Windows\system32\drivers\hidir.sys - Disabled/Stopped HpCISSs (HpCISSs)- C:\Windows\system32\drivers\hpcisss.sys - Disabled/Stopped HSF_DPV (HSF_DPV)- C:\Windows\system32\DRIVERS\HSX_DPV.sys - Manual/Stopped HSXHWAZL (HSXHWAZL)- C:\Windows\system32\DRIVERS\HSXHWAZL.sys - Manual/Stopped iaStor (Intel AHCI Controller)- C:\Windows\system32\drivers\iastor.sys - Boot/Running iaStorV (Intel RAID Controller Vista)- C:\Windows\system32\drivers\iastorv.sys - Disabled/Stopped IFP700 (iRiver Internet Audio Player IFP-700)- C:\Windows\system32\drivers\ifp700.sys - Boot/Running igfx (igfx)- C:\Windows\system32\DRIVERS\igdkmd32.sys - Manual/Stopped IntcHdmiAddService (Intel(R) High Definition Audio HDMI Service)- C:\Windows\system32\drivers\IntcHdmi.sys - Manual/Stopped IPMIDRV (IPMIDRV)- C:\Windows\system32\drivers\ipmidrv.sys - Disabled/Stopped iScsiPrt (iScsiPort Driver)- C:\Windows\system32\DRIVERS\msiscsi.sys - Manual/Running iteatapi (ITEATAPI_Service_Install)- C:\Windows\system32\drivers\iteatapi.sys - Disabled/Stopped iteraid (ITERAID_Service_Install)- C:\Windows\system32\drivers\iteraid.sys - Disabled/Stopped lltdio (Link-Layer Topology Discovery Mapper I/O Driver)- C:\Windows\system32\DRIVERS\lltdio.sys - Auto/Stopped LSI_FC (LSI_FC)- C:\Windows\system32\drivers\lsi_fc.sys - Disabled/Stopped LSI_SAS (LSI_SAS)- C:\Windows\system32\drivers\lsi_sas.sys - Disabled/Stopped LSI_SCSI (LSI_SCSI)- C:\Windows\system32\drivers\lsi_scsi.sys - Disabled/Stopped luafv (UAC File Virtualization)- C:\Windows\system32\drivers\luafv.sys - Auto/Stopped megasas (megasas)- C:\Windows\system32\drivers\megasas.sys - Disabled/Stopped MegaSR (MegaSR)- C:\Windows\system32\drivers\megasr.sys - Disabled/Stopped MpFilter (Microsoft Malware Protection Driver)- C:\Windows\system32\DRIVERS\MpFilter.sys - Manual/Stopped mpio (Microsoft Multi-Path Bus Driver)- C:\Windows\system32\drivers\mpio.sys - Disabled/Stopped mpsdrv (Windows Firewall Authorization Driver)- C:\Windows\system32\drivers\mpsdrv.sys - Manual/Running mrxsmb10 (SMB 1.x MiniRedirector)- C:\Windows\system32\DRIVERS\mrxsmb10.sys - Manual/Running mrxsmb20 (SMB 2.0 MiniRedirector)- C:\Windows\system32\DRIVERS\mrxsmb20.sys - Manual/Running msahci (msahci)- C:\Windows\system32\drivers\msahci.sys - Disabled/Stopped msdsm (Microsoft Multi-Path Device Specific Module)- C:\Windows\system32\drivers\msdsm.sys - Disabled/Stopped MSFWDrv (MSFWDrv)- C:\Windows\system32\DRIVERS\msfwdrv.sys - Auto/Stopped MSFWHLPR (MSFWHLPR)- C:\Windows\system32\DRIVERS\msfwhlpr.sys - System/Running msisadrv (ISA/EISA Class Driver)- C:\Windows\system32\drivers\msisadrv.sys - Boot/Running MsRPC (MsRPC)- C:\Windows\system32\drivers\MsRPC.sys - Manual/Stopped NativeWifiP (NativeWiFi Filter)- C:\Windows\system32\DRIVERS
wifi.sys - Manual/Running nfrd960 (nfrd960)- C:\Windows\system32\drivers
frd960.sys - Disabled/Stopped nsiproxy (NSI proxy service)- C:\Windows\system32\drivers
siproxy.sys - System/Running ntrigdigi (N-trig HID Tablet Driver)- C:\Windows\system32\drivers
trigdigi.sys - Disabled/Stopped nvstor (nvstor)- C:\Windows\system32\drivers
vstor.sys - Disabled/Stopped OEM02Dev (Creative Camera OEM002 Driver)- C:\Windows\system32\DRIVERS\OEM02Dev.sys - Manual/Stopped OEM02Vfx (Creative Camera OEM002 Video VFX Driver)- C:\Windows\system32\DRIVERS\OEM02Vfx.sys - Manual/Stopped PEAUTH (PEAUTH)- C:\Windows\system32\drivers\peauth.sys - Auto/Stopped ql2300 (QLogic Fibre Channel Miniport Driver)- C:\Windows\system32\drivers\ql2300.sys - Disabled/Stopped ql40xx (QLogic iSCSI Miniport Driver)- C:\Windows\system32\drivers\ql40xx.sys - Disabled/Stopped QWAVEdrv (QWAVE driver)- C:\Windows\system32\drivers\qwavedrv.sys - Manual/Stopped R300 (R300)- C:\Windows\system32\DRIVERS\atikmdag.sys - Manual/Stopped RDPENCDD (RDP Encoder Mirror Driver)- C:\Windows\system32\driversdpencdd.sys - System/Running rimmptsk (rimmptsk)- C:\Windows\system32\DRIVERSimmptsk.sys - Auto/Running rimsptsk (rimsptsk)- C:\Windows\system32\DRIVERSimsptsk.sys - Auto/Running RimUsb (BlackBerry Smartphone)- C:\Windows\system32\Drivers\RimUsb.sys - Manual/Stopped rismxdp (Ricoh xD-Picture Card Driver)- C:\Windows\system32\DRIVERSixdptsk.sys - Auto/Running rspndr (Link-Layer Topology Discovery Responder)- C:\Windows\system32\DRIVERSspndr.sys - Auto/Stopped sbp2port (SBP-2 Transport/Protocol Bus Driver)- C:\Windows\system32\drivers\sbp2port.sys - Disabled/Stopped sdbus (sdbus)- C:\Windows\system32\DRIVERS\sdbus.sys - Manual/Stopped sermouse (Serial Mouse Driver)- C:\Windows\system32\drivers\sermouse.sys - Disabled/Stopped sffdisk (SFF Storage Class Driver)- C:\Windows\system32\drivers\sffdisk.sys - Disabled/Stopped sffp_mmc (SFF Storage Protocol Driver for MMC)- C:\Windows\system32\drivers\sffp_mmc.sys - Manual/Stopped sffp_sd (SFF Storage Protocol Driver for SDBus)- C:\Windows\system32\drivers\sffp_sd.sys - Manual/Stopped SiSRaid2 (SiSRaid2)- C:\Windows\system32\drivers\sisraid2.sys - Disabled/Stopped SiSRaid4 (SiSRaid4)- C:\Windows\system32\drivers\sisraid4.sys - Disabled/Stopped spldr (Security Processor Loader Driver)- C:\Windows\system32\drivers\spldr.sys - Boot/Stopped srv2 (srv2)- C:\Windows\system32\DRIVERS\srv2.sys - Manual/Stopped srvnet (srvnet)- C:\Windows\system32\DRIVERS\srvnet.sys - Manual/Stopped STHDA (SigmaTel High Definition Audio CODEC)- C:\Windows\system32\drivers\stwrt.sys - Manual/Stopped StillCam (Still Serial Digital Camera Driver)- C:\Windows\system32\DRIVERS\serscan.sys - Manual/Stopped Tcpip6 (Microsoft IPv6 Protocol Driver)- C:\Windows\system32\DRIVERS	cpip.sys - Manual/Stopped tcpipreg (TCP/IP Registry Compatibility)- C:\Windows\system32\drivers	cpipreg.sys - Auto/Stopped tdx (NetIO Legacy TDI Support Driver)- C:\Windows\system32\DRIVERS	dx.sys - System/Running tssecsrv (Terminal Services Security Filter Driver)- C:\Windows\system32\DRIVERS	ssecsrv.sys - Manual/Stopped tunmp (Microsoft Tun Miniport Adapter Driver)- C:\Windows\system32\DRIVERS	unmp.sys - Manual/Running tunnel (Microsoft IPv6 Tunnel Miniport Adapter Driver)- C:\Windows\system32\DRIVERS	unnel.sys - Manual/Running uagp35 (Microsoft AGPv3.5 Filter)- C:\Windows\system32\drivers\uagp35.sys - Manual/Stopped uliagpkx (Uli AGP Bus Filter)- C:\Windows\system32\drivers\uliagpkx.sys - Manual/Stopped uliahci (uliahci)- C:\Windows\system32\drivers\uliahci.sys - Disabled/Stopped UlSata (UlSata)- C:\Windows\system32\drivers\ulsata.sys - Disabled/Stopped ulsata2 (ulsata2)- C:\Windows\system32\drivers\ulsata2.sys - Disabled/Stopped umbus (UMBus Enumerator Driver)- C:\Windows\system32\DRIVERS\umbus.sys - Manual/Running USBAAPL (Apple Mobile USB Driver)- C:\Windows\system32\Drivers\usbaapl.sys - Manual/Stopped usbcir (eHome Infrared Receiver (USBCIR))- C:\Windows\system32\drivers\usbcir.sys - Disabled/Stopped usb_rndisx (USB RNDIS Adapter)- C:\Windows\system32\DRIVERS\usb8023x.sys - Manual/Stopped ViaC7 (VIA C7 Processor Driver)- C:\Windows\system32\drivers\viac7.sys - Disabled/Stopped volmgr (Volume Manager Driver)- C:\Windows\system32\drivers\volmgr.sys - Boot/Running volmgrx (Dynamic Volume Manager)- C:\Windows\system32\drivers\volmgrx.sys - Boot/Running vsmraid (vsmraid)- C:\Windows\system32\drivers\vsmraid.sys - Disabled/Stopped WacomPen (Wacom Serial Pen HID Driver)- C:\Windows\system32\drivers\wacompen.sys - Disabled/Stopped Wanarpv6 (Remote Access IPv6 ARP Driver)- C:\Windows\system32\DRIVERS\wanarp.sys - System/Stopped Wdf01000 (Kernel Mode Driver Frameworks service)- C:\Windows\system32\drivers\Wdf01000.sys - Boot/Running WmiAcpi (Microsoft Windows Management Interface for ACPI)- C:\Windows\system32\DRIVERS\wmiacpi.sys - Manual/Running WpdUsb (WpdUsb)- C:\Windows\system32\DRIVERS\wpdusb.sys - Manual/Stopped XAudio (XAudio)- C:\Windows\system32\DRIVERS\xaudio.sys - Auto/Stopped yukonwlh (NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller)- C:\Windows\system32\DRIVERS\yk60x86.sys - Manual/Running ====== Uninstall List ====== Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Advanced Audio FX Engine Advanced Video FX Engine AVS Update Manager 1.0 AVS Video Editor 4 4.2.1.166 AVS Video Recorder 2.4 (Service Version) AVS YouTube Uploader version 2.1 AVS4YOU Software Navigator 1.3 BadCopy Pro Dell Wireless WLAN Card Utility Curious George Learns Phonics Conexant HDA D330 MDC V.92 Modem Acrobat.com Laptop Integrated Webcam Driver (1.04.01.1011) Laptop Integrated Webcam Driver (1.04.01.1011) Dell Webcam Center Dell Webcam Manager Uninstall EMBARQHelp Google Desktop GoToAssist 8.0.0.514 Microsoft Office Home and Student 2007 Microsoft .NET Framework 3.5 SP1 iRiver Updater Mozilla Firefox (3.0.13) Norton Security Scan Norton Security Scan TurboTax 2008 WildTangent Games Windows Live OneCare Windows Live OneCare Windows Live OneCare Windows Live OneCare Windows Live OneCare Windows Live OneCare Windows Live OneCare Windows Live OneCare Windows Live OneCare Windows Live OneCare Windows Live OneCare Adobe AIR TurboTax 2008 wnciper Sonic DVD for Photo Story 3 for Windows Roxio Creator Data Roxio Creator DE Dell DataSafe Online Google Toolbar for Internet Explorer Live! Cam Avatar v1.0 iRiver Manager Roxio Creator Tools Google Toolbar for Internet Explorer AOL Install EarthLink Setup Files Java(TM) 6 Update 14 Modem Diagnostic Tool TurboTax 2008 WinPerUserEducation Sonic Update Manager iTunes Java(TM) 6 Update 7 Microsoft Windows OneCare Live v2.5.2900.20 Idcrl Install DELL0604 NetWaiting Banctec Service Agreement QuickSet Microsoft Search Enhancement Pack Photo Story 3 for Windows Skype web features Microsoft Windows Live OneCare Resources v2.5.2900.28 Browser Address Error Redirector PX Engine Live! Cam Avatar Creator Roxio Express Labeler 3 Cisco PEAP Module Apple Software Update EDocs Cisco EAP-FAST Module Microsoft Visual C++ 2005 Redistributable Roxio Creator Audio TurboTax 2008 WinPerFedFormset TurboTax 2008 WinPerFedFormset VC80CRTRedist - 8.0.50727.762 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Acrobat.com DivX Codec Dell Getting Started Guide Cisco LEAP Module TurboTax 2008 WinPerReleaseEngine TurboTax 2008 WinPerReleaseEngine Bonjour DivX Player GTOneCare Microsoft Office Excel MUI (English) 2007 Update for Microsoft Office Excel 2007 Help (KB963678) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office 2007 Service Pack 2 (SP2) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Microsoft Office Word MUI (English) 2007 Microsoft Office 2007 Service Pack 2 (SP2) Update for Microsoft Office Word 2007 Help (KB963665) Microsoft Office Proof (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Proof (French) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Proofing (English) 2007 Microsoft Office Shared MUI (English) 2007 Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office Script Editor Help (KB963671) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office OneNote MUI (English) 2007 Update for Microsoft Office OneNote 2007 Help (KB963670) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office 2007 Service Pack 2 (SP2) Intel(R) Matrix Storage Manager Microsoft Office Home and Student 2007 Microsoft Office 2007 Service Pack 2 (SP2) Update for Microsoft Office Word 2007 (KB974561) Security Update for Microsoft Office system 2007 (972581) Update for Microsoft Office InfoPath 2007 (KB976416) Security Update for Microsoft Office system 2007 (KB969613) Security Update for 2007 Microsoft Office System (KB969559) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office PowerPoint 2007 (KB957789) Security Update for Microsoft Office Excel 2007 (KB973593) Update for 2007 Microsoft Office System (KB967642) Security Update for 2007 Microsoft Office System (KB973704) Security Update for Microsoft Office system 2007 (KB974234) InstallMgr OutlookAddinSetup MediaDirect AnswerWorks 5.0 English Runtime Dell Touchpad Dell Touchpad Dell Touchpad MSN Toolbar Google Update Helper Adobe Reader 9 DivX Converter TurboTax 2008 wrapper TurboTax 2008 WinPerTaxSupport Windows Movie Maker 2.6 Roxio Creator Copy MSN Toolbar Microsoft Default Manager Dell-eBay Dell Best of Web Microsoft .NET Framework 3.5 SP1 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Microsoft Windows OneCare Live v2.5.2900.28 Skype™ 4.1 Skype™ 4.1 Microsoft Windows OneCare Live AntiSpyware and AntiVirus Dell Support Center (Support Software) Digital Line Detect TurboTax 2008 WinPerProgramHelp Apple Mobile Device Support Roxio Creator DE Microsoft Protection Service Microsoft Protection Service Dell Dock QuickTime ======== Other Info ======== TOTAL PHYSICAL RAM: 3210 MB Boot Info OS Type: Microsoft® Windows Vista™ Home Basic Build: 6.0.6001 Service Pack: 1.0 ====== Files with Hidden Attributes====== C:\IO.SYS C:\MSDOS.SYS C:\pagefile.sys C:\boot\bootstat.dat ==End of Report==

bamajim · Answer

apoovey

The log you posted is unreadable as posted

When the log opens in Notepad, at the top of the Notepasd window Select Format and make sure wordwrap is checked. If that is checked properly then in the forum reply window (if you are posting in html) Make sure the wordwrap box is checked as well.

But moving on, I was able to see enough of the FileLister log to see that your problem may not be infection related. So let's do this

Go HERE

Download and install the Windows Installer (version 4.5)
Save it to your desktop
Double click to run the program
Reboot your PC

In your reply tell me what changes that made, if any.

apoovey · Answer

I tried to install Windows installer but wasn't sure which one to download. I have Windows Vista and downloaded the 64 platform...it wouldn't download.  Please advise and I will also put on another file lister in the correct Notepad format. Thanks!

bamajim · Answer

This is the one you need x86 Platform: Windows6.0-KB942288-v2-x86.msu

Virus & Spyware

Was this post helpful?