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1 Rookie

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97 Posts

2032

January 12th, 2008 00:00

Need help with Warning Message

I get a Warning message under the toolbar using the Internet Explorer Browser.
 
This is how it reads.
 
Warning: Possible Spyware or Adware infection! Click here to scan your computer for Spyware and Adware.
 
I have included my HJT log.  Please help.
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:25:34 PM, on 1/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: BDEX System - {059947A2-838E-4773-9EE2-8AB8F53C2EDE} - C:\WINDOWS\dxpvqlmgtv.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: The ensfolr - {7D1AD5EB-9902-4FF0-986F-CA498179A53B} - (no file)
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O21 - SSODL: ampkfst - {1B02885C-9D2E-44BA-BCEF-178E3CCF43AF} - C:\WINDOWS\ampkfst.dll
O21 - SSODL: bklgvsf - {30380168-A24F-48CE-9C71-027EFF7DFDA4} - (no file)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
--
End of file - 8381 bytes

4 Apprentice

 • 

20.5K Posts

January 12th, 2008 02:00

I am reviewing your log.
In the meantime, you can help me by doing the following:

* Have you have posted this issue on another forum? If so, please provide a link to the topic.

* If you are using any cracked software, please remove it.
Definition of cracked software:
http://en.wikipedia.org/wiki/Software_cracking

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.
The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state.

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures.
Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using.

** We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case.
Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.

* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.

* You did not reply to the helper of the last log that you posted on this board a few months ago. Do you intend to finish this one?

Message Edited by Bugbatter on 01-12-2008 10:57 AM

1 Rookie

 • 

97 Posts

January 12th, 2008 12:00

No, this Log is the first I posted, However, I did click on the AnalyzeThis button on the bottom of the scan window.
 
All Cracked and P2P programs have been removed.
 
The owner of this computer gave full authority to ahead with the fix.  The computer will remain in my house until we are done.
 
I did not remove anything using HiJackThis.  I did however, executed some fixes using Spybot S&D.  After that I ran a Registry cleaner.
 
I have read and understood all of your warnings.
 
My plan is to complete this post.  My apologies to the helper of that last post a few months ago.  I did not realized then all the work and effort that goes into this. 
 
Thanks for you time.  When you are ready, let's get started.

1 Rookie

 • 

97 Posts

January 12th, 2008 13:00

FYI,  these threats were among others found in Spybot.  Unfortunetly, they were not removed effectively because a new scan would reveal the same threats again.
 
Zlob.Downloader.vcd
Smitfraud-C.
Smitfraud-C.MSVPS
TagASaurus
Zedo
DoubleClick
 
 

4 Apprentice

 • 

20.5K Posts

January 12th, 2008 14:00

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)

  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply along with a fresh HijackThis log.
  • Click Close to exit the program.

1 Rookie

 • 

97 Posts

January 13th, 2008 13:00

Finally, the SuperAntiSpyware scan took over 21 hours to complete.
 
When my computer rebooted there was one error that popped up.
 
Windows Internet Explorer
 
 
I closed it and continued with our project.  Here is the Superantispyware Log......
 
 SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 01/13/2008 at 09:35 AM
Application Version : 3.9.1008
Core Rules Database Version : 3379
Trace Rules Database Version: 1373
Scan type       : Complete Scan
Total Scan Time : 21:20:13
Memory items scanned      : 479
Memory threats detected   : 1
Registry items scanned    : 6173
Registry threats detected : 22
File items scanned        : 70820
File threats detected     : 66
Trojan.Net-PKF/NMC
 C:\WINDOWS\AMPKFST.DLL
 C:\WINDOWS\AMPKFST.DLL
Unclassified.Unknown Origin
 HKLM\Software\Classes\CLSID\{059947A2-838E-4773-9EE2-8AB8F53C2EDE}
 HKCR\CLSID\{059947A2-838E-4773-9EE2-8AB8F53C2EDE}
 HKCR\CLSID\{059947A2-838E-4773-9EE2-8AB8F53C2EDE}
 HKCR\CLSID\{059947A2-838E-4773-9EE2-8AB8F53C2EDE}\InprocServer32
 HKCR\CLSID\{059947A2-838E-4773-9EE2-8AB8F53C2EDE}\InprocServer32#ThreadingModel
 HKCR\CLSID\{059947A2-838E-4773-9EE2-8AB8F53C2EDE}\ProgID
 HKCR\CLSID\{059947A2-838E-4773-9EE2-8AB8F53C2EDE}\Programmable
 HKCR\CLSID\{059947A2-838E-4773-9EE2-8AB8F53C2EDE}\TypeLib
 HKCR\CLSID\{059947A2-838E-4773-9EE2-8AB8F53C2EDE}\VersionIndependentProgID
 C:\WINDOWS\DXPVQLMGTV.DLL
 HKLM\Software\Classes\CLSID\{7D1AD5EB-9902-4FF0-986F-CA498179A53B}
 HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{059947A2-838E-4773-9EE2-8AB8F53C2EDE}
 HKLM\Software\Microsoft\Internet Explorer\Toolbar#{7D1AD5EB-9902-4FF0-986F-CA498179A53B}
 HKCR\CLSID\{7D1AD5EB-9902-4FF0-986F-CA498179A53B}
 HKCR\CLSID\{7D1AD5EB-9902-4FF0-986F-CA498179A53B}\InprocServer32
 HKCR\CLSID\{7D1AD5EB-9902-4FF0-986F-CA498179A53B}\InprocServer32#ThreadingModel
 HKCR\CLSID\{7D1AD5EB-9902-4FF0-986F-CA498179A53B}\ProgID
 HKCR\CLSID\{7D1AD5EB-9902-4FF0-986F-CA498179A53B}\Programmable
 HKCR\CLSID\{7D1AD5EB-9902-4FF0-986F-CA498179A53B}\TypeLib
 HKCR\CLSID\{7D1AD5EB-9902-4FF0-986F-CA498179A53B}\VersionIndependentProgID
Adware.Tracking Cookie
 C:\Documents and Settings\Owner\Cookies\owner@gomyhit[3].txt
 C:\Documents and Settings\Owner\Cookies\owner@advertising[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@gomyhit[2].txt
 C:\Documents and Settings\Owner\Cookies\owner@questionmarket[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@tremor.adbureau[2].txt
 C:\Documents and Settings\Owner\Cookies\owner@tacoda[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@ads.revsci[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@advancedcleaner[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@2o7[2].txt
 C:\Documents and Settings\Owner\Cookies\owner@specificclick[2].txt
 C:\Documents and Settings\Owner\Cookies\owner@zedo[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@revsci[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@atdmt[2].txt
 C:\Documents and Settings\Owner\Cookies\owner@collective-media[2].txt
 C:\Documents and Settings\Owner\Cookies\owner@msnportal.112.2o7[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@trustedantivirus[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@adopt.euroclick[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt
 C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@2o7[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@ad.yieldmanager[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@ad.z5x[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@ads.e-planning[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@adserving.cpxinteractive[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@advertising[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@ar.atwola[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@atdmt[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@atwola[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@bluestreak[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@casalemedia[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@disneyintranet.112.2o7[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@doubleclick[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@edge.ru4[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@fastclick[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@gateway.122.2o7[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@imrworldwide[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@mediaplex[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@metacafe.122.2o7[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@nextag[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@questionmarket[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@revsci[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@statse.webtrendslive[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@trafficmp[2].txt
 C:\Documents and Settings\Guest\Cookies\guest@www.googleadservices[1].txt
 C:\Documents and Settings\Guest\Cookies\guest@xiti[1].txt
 C:\Documents and Settings\Sonia\Cookies\sonia@ad.yieldmanager[2].txt
 C:\Documents and Settings\Sonia\Cookies\sonia@advertising[1].txt
 C:\Documents and Settings\Sonia\Cookies\sonia@atdmt[1].txt
 C:\Documents and Settings\Sonia\Cookies\sonia@gateway.122.2o7[1].txt
 C:\Documents and Settings\Sonia\Cookies\sonia@linksynergy[2].txt
 C:\Documents and Settings\Sonia\Cookies\sonia@login.tracking101[1].txt
 C:\Documents and Settings\Sonia\Cookies\sonia@msnportal.112.2o7[1].txt
 C:\Documents and Settings\Sonia\Cookies\sonia@specificclick[2].txt
Trojan.Net-MSV/VPS
 HKCR\MSVPS.MSVPSApp
 HKCR\MSVPS.MSVPSApp\CLSID
 HKCR\MSVPS.MSVPSApp\CurVer
Desktop Hijacker.AboutYourPrivacy
 C:\WINDOWS\privacy_danger\images\capt.gif
 C:\WINDOWS\privacy_danger\images\danger.jpg
 C:\WINDOWS\privacy_danger\images\down.gif
 C:\WINDOWS\privacy_danger\images\spacer.gif
 C:\WINDOWS\privacy_danger\images
 C:\WINDOWS\privacy_danger\index.htm
 C:\WINDOWS\privacy_danger
 C:\Documents and Settings\Owner\Favorites\Error Cleaner.url
 C:\Documents and Settings\Owner\Favorites\Privacy Protector.url
 C:\Documents and Settings\Owner\Favorites\Spyware&Malware Protection.url

4 Apprentice

 • 

20.5K Posts

January 13th, 2008 14:00

Please download SmitfraudFix (by S!Ri) to your Desktop.
Alternate link:
http://www.bleepingcomputer.com/files/smitfraudfix.php
Double-click Smitfraudfix.exe
Select option #1 - Search by typing 1 and press " Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool";
it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

http://www.beyondlogic.org/consulting/proc...processutil.htm

Message Edited by Bugbatter on 01-13-2008 11:06 AM

1 Rookie

 • 

97 Posts

January 13th, 2008 14:00

Here is the latest HiJackThis Log
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:10 AM, on 1/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: ampkfst - {1B02885C-9D2E-44BA-BCEF-178E3CCF43AF} - C:\WINDOWS\ampkfst.dll (file missing)
O21 - SSODL: bklgvsf - {30380168-A24F-48CE-9C71-027EFF7DFDA4} - (no file)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm
--
End of file - 8520 bytes

1 Rookie

 • 

97 Posts

January 13th, 2008 14:00

Here it is.  The Smitfraud Log
 
SmitFraudFix v2.274
Scan done at 11:46:07.73, Sun 01/13/2008
Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» Process
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe
»»»»»»»»»»»»»»»»»»»»»»»» hosts

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Owner\FAVORI~1

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
 
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"=" file:///C:\\WINDOWS\\privacy_danger\\index.htm"
"SubscribedURL"=""
"FriendlyName"="Privacy Protection"
 
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!
IEDFix.exe by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000001

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Rustock
 
»»»»»»»»»»»»»»»»»»»»»»»» DNS
Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
DNS Server Search Order: 65.32.5.74
DNS Server Search Order: 65.32.5.75
HKLM\SYSTEM\CCS\Services\Tcpip\..\{02C1AA0F-1D78-4096-AD0F-FD20AF611FE1}: DhcpNameServer=65.32.5.74 65.32.5.75
HKLM\SYSTEM\CS1\Services\Tcpip\..\{02C1AA0F-1D78-4096-AD0F-FD20AF611FE1}: DhcpNameServer=65.32.5.74 65.32.5.75
HKLM\SYSTEM\CS3\Services\Tcpip\..\{02C1AA0F-1D78-4096-AD0F-FD20AF611FE1}: DhcpNameServer=65.32.5.74 65.32.5.75
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.74 65.32.5.75
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.74 65.32.5.75
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.74 65.32.5.75

»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End
 

4 Apprentice

 • 

20.5K Posts

January 13th, 2008 16:00

Please print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click on SmitfraudFix.exe again.
Select option #2 - Clean by typing 2 and press " Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report along with all others into your next reply along with a new HijackThis log.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : Running option #2 on a non-infected computer will remove your Desktop background. You can reapply your desktop background again afterwards
.

____________________________________________________________

Clean out your Temporary Internet files. Proceed like this:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display.
Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.
Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin
______________________________


In your next reply please include:

1. The report from SmitfraudFix found here: C:\rapport.txt
2. A fresh HijackThis log

You may need several replies to post the requested logs; otherwise they might get cut off.

1 Rookie

 • 

97 Posts

January 14th, 2008 14:00

I was asked by my friend to refresh the OS instead.  He rather have his computer with no history of problems and the little files he has saved is of no consequence.
 
I want to thank you for your help. 
 
I hope he would have told me this sooner though.
 
Thanks again.

4 Apprentice

 • 

20.5K Posts

January 14th, 2008 16:00

Yes, some people feel that way. As long as they are not worried about losing data, a reformat is always an option.

Thank you for letting us know.

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