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joe53
5 Osmium

PC-Matic Reviewed

As a former user of Sunbelt's CounterSpy, I receive their newsletter. I've always respected the Sunbelt Blog, and the CEO Alex Eckelberry. When the latest newsletter promoted a product called PC-Matic, I naturally decided to try it:

20 Free PC Performance Reports. The World's Most Comprehensive PC Health Scan is Free http://www.sunbeltsecuritynews.com/FSBG1Q/091216-PC-Matic

This is a paid product associated with PC-PitStop. The scan indeed is free, the "fixes" will cost you money. Is it worth it?

The program installed easily, and the scan took only about 5 minutes. Here's what it found:

- The SpyCar test tool (mimics spyware, but is benign).
- 974 registry "fixes" (with all sorts of dire warnings about registry problems)
- an unnecessary startup item (qttask). A valid find.
- extreme fragmentation files (despite my use of Diskeeper 2009)
- a couple of drivers I could not verify needed updating.
- some TCP connection problems. (News to me!)
- All easily "fixed", for a price.

Conclusion:

This is a junk program. I am disappointed that Sunbelt is promoting it.

_________________________________________


Dell Forum Member since 2,000


 Use OpenDNS   MalwareBytes' Anti-Malware Free


Windows 7/sp1 (64- Bit): Malwarebytes 3.x Premium, Windows Firewall, WinPatrol PLUS, Emsisoft Emergency Kit Free and HitmanPro Free (on-demand scanners), OpenDNS, MVPS Hosts file, SpywareBlaster, Pale Moon web browser, Sandboxie, CCleaner Free.


Windows 10 Pro (64- Bit): Same protection plus Windows Defender AV.


"In the future, everyone will be anonymous for 15 minutes" - Banksy

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21 Replies
alexeck
1 Nickel

Re: Sunbelt's PC-Matic Reviewed

This is not a Sunbelt Software product.  It's made by PC Pitstop.   I will discuss this review with the folks at PC Pitstop, as well as our newsletter team as it was promoted in one of our newsletters.

Alex Eckelberry
CEO, Sunbelt Software

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Annie70
5 Tungsten

Re: Sunbelt's PC-Matic Reviewed

Joe53, Thanks for this review. I have read about Sunbelts's PC-Matic with some interest.  Because of your review I am no longer interested in it. 

 

Alex, Thanks for doing a more complete review. 

Forum Member Since 2001

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joe53
5 Osmium

Re: Sunbelt's PC-Matic Reviewed

Thank you Alex for responding.

I should have specified that your mention of PC Matic was clearly labelled as an advertisement in your newsletter. The link I provided is clear it is a PC Pitstop, and not a Sunbelt product, and I apologise for the title of this thread that suggests otherwise.

Although I've used (and suggested others use, on occasion) PC Pitstop for general analysis and free useful system tuneup suggestions for many years, I've noticed a trend in recent years for its website scan to suggest solving problems with commercial products which I've never felt necessary, nor tried myself.

So when one of  its Free scanners (PCMatic) finds so many problems I don't see, appears to include a general purpose registry cleaner to boot, and offers to "fix" them for a price, I am skeptical, to say the least. Particularly when none of my other trusted paid or free scanners and maintenance utilities detect anything amiss.

Thanks for looking into this.

_________________________________________


Dell Forum Member since 2,000


 Use OpenDNS   MalwareBytes' Anti-Malware Free


Windows 7/sp1 (64- Bit): Malwarebytes 3.x Premium, Windows Firewall, WinPatrol PLUS, Emsisoft Emergency Kit Free and HitmanPro Free (on-demand scanners), OpenDNS, MVPS Hosts file, SpywareBlaster, Pale Moon web browser, Sandboxie, CCleaner Free.


Windows 10 Pro (64- Bit): Same protection plus Windows Defender AV.


"In the future, everyone will be anonymous for 15 minutes" - Banksy

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alexeck
1 Nickel

Re: Sunbelt's PC-Matic Reviewed

Joe53, I am not comfortable with this either.  We are discussing our advertising policy internally for our newsletters.

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woodzy
1 Copper

Re: Sunbelt's PC-Matic Reviewed

I have a friend who is a sort-of-wannabe computer tech.. ( he took one class and thinks he is hooked ) .

He seems to like pc matic and wants to believe that it is a worthy tool so I began looking for a review on the product.

Using Google to search for reviews - http://www.google.com/search?sourceid=chrome&ie=UTF-8&q=pcmatic#hl=en&sugexp=ldymls&xhr=t&q=pc+matic...

I find that many of the top results are not actual reviews but merely product placement / selling pages for it  with listings that would appear to be reviews but are not.

As noted earlier in this thread, any free trial that finds hundreds of registry errors and wants to fix them for a fee, is a definite red flag to me.

I like combofix.exe - funny sounding name for a good, free product to resolve many software related issues on windows pc's.

Tags (3)
0 Kudos
ky331
6 Indium

Re: Sunbelt's PC-Matic Reviewed

Combofix comes with an explicit disclaimer by the author --- "it should never be run in an unsupervised environment" --- it should only be run when advised to do so by a qualified expert.   It is an exceptionally powerful tool, which is NOT something that "amateurs" should be "playing" with.

Free Internet Security - WOT Web of Trust       Use OpenDNS       MalwareBytes Anti-Malware


Windows 7 Pro SP1 (64-bit), avast! v17 Free, MBAM3 Pro, Windows Firewall, OpenDNS Family Shield, SpywareBlaster, MVPS HOSTS file, MBAE Premium, MCShield, WinPatrol PLUS, SAS (on-demand scanner), Zemana AntiLogger Free, IE11 & Firefox (both using WOT [IE set to WARN, FF set to BLOCK]), uBlock Origin, CryptoPrevent.


[I believe computer-users who sandbox (Sandboxie) are acting prudently.]

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woodzy
1 Copper

Re: Sunbelt's PC-Matic Reviewed

Thanks for adding that disclaimer!  should have done it myself.

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7- Gold

Re: Sunbelt's PC-Matic Reviewed

As specified in the "Please Read This Before Posting..." at the top of the Malware Removal Forum.

Please note that Combofix should NEVER be run unless requested

As you run ComboFix the Disclaimer is displayed:

As noted by ky331,  it states that Combofix should not be run in an unsupervised environment. That means that someone trained in its use needs to be working with you. ComboFix is constantly being changed. If you are not working with a helper who has a way of communicating with the developer, you will have no way to report the issue and recover if there is a problem. In addition, ComboFix leaves files on the system that need to be removed in a prescribed manner.

If you do not have a helper, please see this information regarding running ComboFix on your own: http://www.bleepingcomputer.com/forums/topic273628.html


Windows Insider MVP 2016 -

Microsoft MVP - Consumer Security 2006-2016

Social Media and Community Professional
SpywareHammer

I am not a Microsoft or a Dell employee. I am a volunteer.

 

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Bear4cat
1 Copper

Re: Sunbelt's PC-Matic Reviewed

Hi Alex, I see these posts are quite old. Hope you're still behind the wheel at Sunbelt. Anyway, referring to PC Matic, I just this morning received an email from PC Pitstop to buy their product. I am a retired computer technician and network engineer for 20 years. I learned a few things. First, investigate the reviews of such products before purchasing. Advertising will always make it sound like better than anything you could possibly find elsewhere. Second, look at the cost. $14.95??? Come on. Remember the old adage, "you get what you pay for." If I'm going to buy a product that does all that, I would expect to pay a lot more and if I needed it, I would. Thanx for clearing up a few things. I just thought I would help you do that by helping to educate all the readers. I think I'll have a little talk with PC Pitstop about their bad business practices since they have involved me in this. Take care.

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