Problem with McAfee

Message Edited by christin814 on 12-30-2004 10:21 PM

Christin

I thought you didn't want to try posting a log. If your interested, here's how you do it...:

Download, unzip and run HiJackThis. Click "Scan", then "Save log" (it's the same button). When Notepad pops up, right-click on the text and select "Select all", then right-click again and select "Copy", next reply back to this message, then right-click in the message body and select "Paste"; post the message. Close both Notepad and HijackThis. Don't fix anything with it just yet, as most of what it reports is good.

We'll use that to see what's running on that system that might be causing the problem.

Mike.

Christin,

Let me show you some of the things that McAfee missed that are bad (some trojans, viruses and other nasties):

-

C:\Program Files\Windows ControlAd\WinCtlAdAlt.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-A08E-8E1CA787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrs0102.dll (file missing)
O4 - HKLM\..\Run: [jul] C:\WINDOWS\jul.exe
O4 - HKLM\..\Run: [Windows ControlAd] C:\Program Files\Windows ControlAd\WinCtlAd.exe
O4 - HKCU\..\Run: [w32time] C:\WINDOWS\System32\w32time.exe <== possible
O4 - HKCU\..\Run: [purgedrm] C:\WINDOWS\System32\purgedrm.exe
O4 - HKCU\..\Run: [winpack] C:\WINDOWS\System32\winpack.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)

-

Don't fix anything just yet, let's see if we can get some help from some excellent programs; these are completely free to use for as long as you like.

First, let's go to www.trendmicro.com and click "Free Online Scan". It'll take a few minutes to download and install. When it's down, select all available drives and click "Scan". This will pick up things that McAfee misses.

Next, download, install and run AdAware SE Personal. Next, click "Start", then check(tick) "perform a full system scan". then click "Next". When it's done, check(tick) everything it finds, then click "Next".

Next, download, install and run Spybot S&D. Next, click "Check for Updates". If any are available, check(tick) all of them off, then click "Download Updates". When it's done, click "Search & Destroy", then "Check for Problems". Check(tick); allow it to fix everything it finds.

Go to Add/Remove programs and let me know if something like:

• Windows Ad Control
• MyWay

is listed anywhere. It could be in just part of the entry, like "MyWay Search", or "MyWay Speedbar".

When you done, post back a new log and we'll see what we have left. If you need me to walk you through any of these, just let me know. These programs are 'safe', otherwise I wouldn't have recommended them.

Mike.

not gonna add anything else sorry. the hijack this made my computer lag big time so i got rid of it

i do have that my bar thing you talkedabout in add.remove programs

Christin,

Ok. Then i'm sorry, there's nothing I can do to help you at this point. I've shown you the problems on your system - we couldv'e them the hard way, with HiJackThis. Try searching GOOGLE on the items highlighted in red for more information.

Good luck with your system,

Mike.

wow turn on the computer and go shopping and see what i found when i got home?

house call doesnt clean them for you like mcafee does. very strange. i didnt do those spyware/adware search program you said cuz the one i have is very good. that search and destroy made the computer lag big time and caused major pop ups. webroot spy sweeper is very good. it even solved a problem i had with a spyware that hijacked my internet explorer :) so i havent had any problems with it. (other than lagging when it was searching) thats normal i think.

Message Edited by christin814 on 01-02-2005 04:22 PM