Quarantined files

andilynne

Did nortons quarentine these files or just warn you about them?

Deleting certain dll files may not be the best approach. Some may be signs of infection, while others may be shared by some parts of the operating system. The more inportant thing would be to find out what created those dll's in the first place.

Is this warning new?

bamajim

Training at Malware Removal University

andilynne

Review this information:

http://sarc.com/avcenter/venc/data/adware.purityscan.html

then download and run the PurityScan uninstaller in the link.

Then I would suggest if you have further problems that you

Go here and download Hijackthis

http://dsvs.org/5/HijackThis.exe


Save it in a convenient permanent folder such as C:\\HJT\\, double click HijackThis.exe, and hit "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log, Ctrl-A to Select All, and copy its contents AT THE LINK BELOW



http://forums.us.dell.com/supportforums/board?board.id=si_hijack



Please do not be tempted to "fix" on your own. Hijackthis is a very powerful tool, if used incorrectly can cause system problems


bamajim

Training at Malware Removal University

andilynne

Yes you will need the uninstaller program

bamajim

Training at Malware Removal University