Here are instructions for backing up your registry.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/199762382617?OpenDocument&ExpandSection=2&Src=sec_doc_nam

If you would like to have the computer analyzed for spyware, etc., I suggest you look here:  http://www.a-sap.org/

 To help you choose from that list,

TomCoyotes contains the anti-malware school - Classroom.
SpyWareInfo contains the anti-malware school - BootCamp.
Net-Intergration is the support site of Spybot S&D.
Lavasoft Support is the support site of Ad-aware.
Wilders Security has since stopped hijackthis log support due to the lack of experienced helpers.
Others that I would recommend (with possibly shorter response times)
but generally all those on that list will have experts to help you.
http://www.subratam.org/
http://www.zerosrealm.com/
http://www.bleepingcomputer.com/
http://maddoktor2.com/index.php

Texruss and ChrisRLG are Teachers at The TomCoyote Forum.

There are still some knowledgable people left posting here at Dell, so you may still get help from them.

I wish you all the best at getting your computer clean.

Thanks, pskelley
in training at
TomCoyote and
SpywareInfo

Thank you SO MUCH!  Those instructions on Symantec's site look pretty easy (Backing up registries for Dummies? ha ha).  I do have SpyBot Search & Destroy for his machine.  I run that at least once a week for him.  But, I will try and check out all of the links that you gave me.

Thanks again!  It's much appreciated.  :)

Message Edited by Speedy6 on 09-29-2004 06:24 PM