3 Apprentice

 • 

20.5K Posts

September 26th, 2016 13:00

The printer was not completely removed. If you post at SpywareHammer although spyware is not involved, a trained helper can advise you on how remnants can be deleted. You will be asked to run a tool that will produce a log showing where the problem is.

10 Elder

 • 

45.2K Posts

September 26th, 2016 13:00

You probably should re-post this in the Printers forum.

Be sure to mention the version of Windows you're running when you post over there.

3 Posts

September 26th, 2016 13:00

My system has windows 10.

I think it is a not a printer forum issue.

Kindly suggest the solution.

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