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December 27th, 2012 07:00

Unable to install the pre-installed McAfee antivirus software again.

I had purchased Dell Inspiron N5050 laptop few months back. I was give pre-installed MsAfee antivirus.

Later I formatted my system. Since that I am not able to re-install the same.

Please resolve ASAP.

 

 

20.5K Posts

December 28th, 2012 07:00


Hi era.sharma31,
Do you have the disc so that you can reinstall? If that was unsuccessful, and you have registered with McAfee, contact them so they can access your record and advise you.

5 Practitioner

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274.2K Posts

December 31st, 2012 09:00

Hi era.sharma31,

Were you able to get your problem resolved?

When you first started using your PC, McAfee should have prompted you to create an online account to register your subscription. If you have done this, you can simply log into your McAfee account with the details you used, and from there you will be able to download your McAfee software.

https://us.mcafee.com/root/login.asp?affid=105

If you didn't register your McAfee subscription, your next step (as Bugbatter mentioned above) would be to contact McAfee Customer Service. You can do this by Instant Chat, Email or Phone. The service is FREE of charge.

http://service.mcafee.com/default.aspx

.

Alternatively,  you also have the option to install a FREE security setup: There are plenty of excellent free security tools available that are just as effective as their paid counterparts. If you decide to take this route, we can offer you advice, and help you choose the best tools to suit your needs.

1 Message

October 24th, 2017 05:00

my mcAfee anti virus is not genuine, can i used other anti virus found in the net?

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