brownie3982

2 things

1. You are currently running Hijackthis from a Temp file.

Hijackthis creates backup's that we may need, which could lost or deleted easily from a temp location

Please move Hijackthis to it's own folder, It can be done by

Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C:
then right click and select New then Folder and name it HJT.

2. Please go here

And Download SmitFraudFix by S!ri

Extract all the archive content to your desktop
• Search:
o Double-click smitfraudfix.cmd
o Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt
Open that file, Ctrl+A to copy, and post a copy of that log as a reply to this thread

Do Not run option 2 until instructed to do so



bamajim

Training at Malware Removal University

1. 
   
2. Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
3. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'
4. Right click on ewido in the system tray and uncheck "Start with Windows".
   Go to Start > Run and type: services.msc
5. Press "OK".
6. In Services, click the "Extended tab" and scroll down the list to find ewido anti-spyware 4.0 guard.
7. When you find the guard service, double-click on it.
8. In the Properties Window > General Tab that opens, click the "Stop" button.
9. From the drop-down menu next to "Startup Type", click on "Manual".
10. Now click "Apply", then "OK" and close the Services window.
11. Once the setup is complete you will need run ewido and update the definition files.
12. On the main screen select the icon "Update" then select the "Update now" link.
13. Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
14. If you are having problems with the updater, manually update with the Ewido Full database installer from here.
    
15. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
16. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
17. Under "Reports"
18. Select "Automatically generate report after every scan"
19. Un-Select "Only if threats were found"
20. Close ewido anti-spyware, Do Not run a scan just yet.
    
    Reboot your computer in Safe Mode.
    
    * If the computer is running, shut down Windows, and then turn off the power.
    * Wait 30 seconds, and then turn the computer on.
    * Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    * Ensure that the Safe Mode option is selected.
    * Press Enter. The computer then begins to start in Safe mode.
    * Login on your usual account.
    
    ______________________________
    
    Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
    Select option #2 - Clean by typing 2 and press Enter.
    Wait for the tool to complete and disk cleanup to finish.
    You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
    The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.
    
    A reboot may be needed to finish the cleaning process, if your computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.
    
    The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
    ______________________________
    
    Clean out your Temporary Internet files. Proceed like this:
    
    * Quit Internet Explorer and quit any instances of Windows Explorer.
    * Click Start, click Control Panel, and then double-click Internet Options.
    * On the General tab, click Delete Files under Temporary Internet Files.
    * In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
    * On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
    * Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
    * Click OK.
    
    Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.
    
    Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
    ______________________________
    
    Close ALL open Windows / Programs / Folders.
    
    Launch ewido-anti-spyware by double-clicking the icon on your desktop.
    Select the " Scanner" icon at the top and then the " Scan" tab then click on " Complete System Scan".
    ewido will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
    
    If you have any infections you will prompted, then select " Apply all actions"
    IMPORTANT! Don't save the report before you have clicked the Apply all actions button. If you do it will make it more difficult for the helper to interpret the report.
    
    Next select the " Reports" icon at the top.
    Select the " Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    Close ewido and reboot your system back into Normal Mode.
    
    Please post:
    
    1. c:\rapport.txt
    2. Ewido report
    3. A new HijackThis log ** Make sure that you haVe moved Hijackthis to a permanent folder of its own.
    Let me know how things are running.