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April 6th, 2008 14:00
Virus JS/Downlowder.Agent - please help
Hello, I have a Dimension 2350 running Windows XP and last night it was infected with a virus. I ran a scan at Trend Micro Housecall and it said it removed all but one - TROJ_FAKEAVALE.F. Now I am running a scan with AVG and it has found 8 threats so far during the scan, 6 with JS/Downloader.Agent, 1 with Downloader.Zlob, and another with trojan horse Downloader.Generic7.DXL. The AVG scan has been running for 4 hours. These "system alerts" keep popping up saying my system is infected and to click here to download antivirus software. Please help me to get rid of this!
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Bugbatter
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April 6th, 2008 16:00
Please download to your desktop Malwarebytes' Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report into a New Message on the HijackThis board. Also include a fresh HijackThis log. Instructions for downloading HijackThis are at the top of that forum.
Extra Note:1. Just click the New Message button in the HijackThis forum here: http://www.dellcommunity.com/supportforums/board?board.id=si_hijack
to start your own thread requesting assistance for a follow-up check to be sure the malware is gone.
2. In the Message Body window that opens, simply Right-Click and select Paste.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.
Bugbatter
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20.5K Posts
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April 6th, 2008 17:00
meganu
19 Posts
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April 6th, 2008 17:00