Windows Update Error Code 643

Question

I can't update: Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86   (KB2539636)   Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86   (KB2468871)   Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86                                             (KB2533523) Here's the log: Logfile of Trend Micro HijackThis v2.0.4Scan saved at 5:51:05 PM, on 8/21/2011Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v9.00 (9.00.8112.16421)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32	askeng.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exeC:\Program Files\Launch Manager\HotkeyApp.exeC:\Windows\System32\atwtusb.exeC:\Windows\system32\igfxsrvc.exeD:\AutoCAD-tools\DAEMON Tools\daemon.exeC:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exeC:\Windows\System32\WTMKM.exeC:\Program Files\Avira\AntiVir Desktop\avgnt.exeC:\Windows\System32\igfxtray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exeC:\Program Files\HP\HP Software Update\hpwuschd2.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Users\FUJITSU\AppData\Local\Google\Update\1.3.21.65\GoogleCrashHandler.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeC:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exeC:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exeC:\Program Files\Stardock\ObjectDock\ObjectDock.exeC:\Program Files\Yahoo!\Messenger\ymsgr_tray.exeC:\Users\FUJITSU\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\FUJITSU\AppData\Local\Google\Chrome\Application\chrome.exeC:\Windows\system32undll32.exeC:\Users\FUJITSU\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\FUJITSU\AppData\Local\Google\Chrome\Application\chrome.exeC:\Program Files\Trend Micro\HiJackThis\HiJackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ph.yahoo.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.facemoods.com/?a=bf&s={searchTerms}&f=4R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:54667R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)R3 - URLSearchHook: YTNavAssist.YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTNavAssist.dllO1 - Hosts: ::1 localhostO2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dllO2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dllO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dllO2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dllO2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dllO3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dllO4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [UCam_Menu] 'C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe' 'C:\Program Files\CyberLink\YouCam' update 'Software\CyberLink\YouCam\1.0'O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exeO4 - HKLM\..\Run: [Skytel] Skytel.exeO4 - HKLM\..\Run: [HotkeyApp] 'C:\Program Files\Launch Manager\HotkeyApp.exe'O4 - HKLM\..\Run: [atwtusb] atwtusb.exeO4 - HKLM\..\Run: [DAEMON Tools] 'D:\AutoCAD-tools\DAEMON Tools\daemon.exe' -lang 1033O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startupO4 - HKLM\..\Run: [NBAgent] 'D:\NeroV10.5\Nero BackItUp\NBAgent.exe' /WinStartO4 - HKLM\..\Run: [avgnt] 'C:\Program Files\Avira\AntiVir Desktop\avgnt.exe' /minO4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exeO4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exeO4 - HKLM\..\Run: [zzzHPSETUP] E:\Setup.exeO4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exeO4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exeO4 - HKCU\..\Run: [Google Update] 'C:\Users\FUJITSU\AppData\Local\Google\Update\GoogleUpdate.exe' /cO4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRunO4 - HKCU\..\Run: [ares] 'D:\Ares\Ares.exe' -hO4 - HKCU\..\Run: [EA Core] 'C:\Program Files\Electronic Arts\EADM\Core.exe' -silentO4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exeO4 - HKCU\..\Run: [Facebook Update] 'C:\Users\FUJITSU\AppData\Local\Facebook\Update\FacebookUpdate.exe' /c /nocrashserverO4 - HKCU\..\Run: [Messenger (Yahoo!)] 'C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe' -quietO4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exeO4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeO4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exeO4 - Global Startup: WDSmartWare.lnk = C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exeO8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\FUJITSU\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htmO8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.htmlO9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dllO9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\Visio\OFFICE11\REFIEBAR.DLLO9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLLO9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos-beta/OnlineScanner.cabO18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLLO18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllO22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dllO23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exeO23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exeO23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exeO23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exeO23 - Service: Autorun CDROM Monitor - Unknown owner - C:\Windows\system32\SupportAppXL\cdrom_mon.exeO23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.ExeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exeO23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exeO23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exeO23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exeO23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exeO23 - Service: TCService - Unknown owner - D:\New Folder\TuneConvert\TCService.exe (file missing)O23 - Service: Fujitsu Siemens Computers Diagnostic Testhandler (TestHandler) - Fujitsu Siemens Computers - C:\Program Files\Fujitsu Siemens Computers\SystemDiagnostics\OnlineDiagnostic\TestManager\TestHandler.exeO23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exeO23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exeO23 - Service: WisLMSvc - Wistron Corp. - C:\Program Files\Launch Manager\WisLMSvc.exeO23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe--End of file - 11590 bytes

Niranjan2 · Answer

Greetings VPCD98,

Welcome the the Dell Community Forum.

I am sorry to know you are getting the Windows Update error. I will be assisting you further to get this issue resolved.

Intermittently windows updates may fail due to conflicts with the system. You can try downloading these updates manually and install them on your system.

KB2539636: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27017

KB2533523: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27014

KB2468871: http://www.microsoft.com/download/en/details.aspx?id=3556

Let me know if the manual installation fails. I will be glad to assist you further.

-Niranjan

Virus & Spyware

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