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3113
August 4th, 2010 15:00
code 80073EFE keeps blocking windows update and windows defender
Was able to get HiJackThis to run in safe mode. Malwarebytes also deleted 8 files yet I still get the 80072EFE error.
Here is the HiJackThis Log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:05:59, on 04/08/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Safe mode
Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/USCON/2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.youtube.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Oryte Games 1 Toolbar - {50bcbfa7-2a6a-41ed-9d96-34d2073a8943} - C:\Program Files\Oryte_Games_1\tbOry0.dll
R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\YouTube Downloader Toolbar\SearchSettings.dll
R3 - URLSearchHook: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSoft.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSoft.dll
O2 - BHO: Oryte Games 1 Toolbar - {50bcbfa7-2a6a-41ed-9d96-34d2073a8943} - C:\Program Files\Oryte_Games_1\tbOry0.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.7.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.7.0.12\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\YouTube Downloader Toolbar\SearchSettings.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.7.0.12\coIEPlg.dll
O3 - Toolbar: Oryte Games 1 Toolbar - {50bcbfa7-2a6a-41ed-9d96-34d2073a8943} - C:\Program Files\Oryte_Games_1\tbOry0.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSoft.dll
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SearchSettings] "C:\Program Files\YouTube Downloader Toolbar\SearchSettings.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Logitech Vid] "C:\Program Files\Logitech\Logitech Vid\Vid.exe" -bootmode
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Startup: Logitech . Product Registration.lnk = C:\Program Files\Logitech\Logitech WebCam Software\eReg.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Application Updater - Spigot, Inc. - C:\Program Files\Application Updater\ApplicationUpdater.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: lxdxCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxdxserv.exe
O23 - Service: lxdx_device - - C:\Windows\system32\lxdxcoms.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
--
End of file - 9279 bytes
Bugbatter
3 Apprentice
•
20.5K Posts
0
August 4th, 2010 19:00
Welcome. Thank you for using Dell Community Forums.
I am reviewing your log. In the meantime, you can help me by addressing the following:
* Have you have posted this issue on another forum? If so, please provide a link to the topic.
* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.
* If you are using any cracked software, please remove it. In addition to being illegal, when you install cracked software, you are running executable files from dubious, unknown sources. You are giving these sources access to information on your hard disk, and potential control over operation of your computer. Definition of cracked software HERE.
* If you are using any P2P (file sharing) programs, please remove them before we clean your computer. The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a partial list HERE.
* If this computer belongs to someone else, do you have authority to apply the fixes we will use?
* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate. It is understood by the trained analysts that once a helper replies to a log, he continues working with you until the issue is resolved.
* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.
* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.
Please see if you can download the following program and run it in Normal Mode. If not, please try in Safemode with networking.
1. DDS.txt
2. Attach.txt
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE.
No Reply within 3 days will result in this topic being closed, and I will remove it from my subscriptions. If you require more time, please let me know.
Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log at the top of this board to start a new forum topic.
tomclowes
4 Posts
0
August 5th, 2010 02:00
Thankyou for your help. I managed to run dds in normal mode
DDS (Ver_10-03-17.01) - NTFSx86
Run by RealityProductions at 8:56:20.44 on 05/08/2010
Internet Explorer: 8.0.6001.18904
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3316.1916 [GMT 1:00]
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Logitech\Logitech Vid\Vid.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Windows\system32\lxdxcoms.exe
C:\Program Files\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\msiexec.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\notepad.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\RealityProductions\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.youtube.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Oryte Games 1 Toolbar: {50bcbfa7-2a6a-41ed-9d96-34d2073a8943} - c:\program files\oryte_games_1\tbOry0.dll
uURLSearchHooks: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\youtube downloader toolbar\SearchSettings.dll
uURLSearchHooks: Softonic-Eng7 Toolbar: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - c:\program files\softonic-eng7\tbSoft.dll
mURLSearchHooks: Oryte Games 1 Toolbar: {50bcbfa7-2a6a-41ed-9d96-34d2073a8943} - c:\program files\oryte_games_1\tbOry0.dll
mURLSearchHooks: Softonic-Eng7 Toolbar: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - c:\program files\softonic-eng7\tbSoft.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Softonic-Eng7 Toolbar: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - c:\program files\softonic-eng7\tbSoft.dll
BHO: Oryte Games 1 Toolbar: {50bcbfa7-2a6a-41ed-9d96-34d2073a8943} - c:\program files\oryte_games_1\tbOry0.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\17.7.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\17.7.0.12\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\youtube downloader toolbar\SearchSettings.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\17.7.0.12\coIEPlg.dll
TB: Oryte Games 1 Toolbar: {50bcbfa7-2a6a-41ed-9d96-34d2073a8943} - c:\program files\oryte_games_1\tbOry0.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Softonic-Eng7 Toolbar: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - c:\program files\softonic-eng7\tbSoft.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Logitech Vid] "c:\program files\logitech\logitech vid\Vid.exe" -bootmode
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SearchSettings] "c:\program files\youtube downloader toolbar\SearchSettings.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\realit~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\users\realit~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\logitech webcam software\eReg.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
============= SERVICES / DRIVERS ===============
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1107000.00c\symds.sys [2010-5-25 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1107000.00c\symefa.sys [2010-5-25 173104]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\bashdefs\20100719.001\BHDrvx86.sys [2010-7-20 692272]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1107000.00c\cchpx86.sys [2010-5-25 501888]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\ipsdefs\20100804.001\IDSvix86.sys [2010-8-5 344112]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1107000.00c\ironx86.sys [2010-5-25 116784]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1107000.00c\symtdiv.sys [2010-5-25 339504]
R2 AERTFilters;Andrea RT Filters Service;c:\program files\realtek\audio\hda\AERTSrv.exe [2009-6-25 81920]
R2 Application Updater;Application Updater;c:\program files\application updater\ApplicationUpdater.exe [2010-2-19 380928]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 lxdx_device;lxdx_device;c:\windows\system32\lxdxcoms.exe -service --> c:\windows\system32\lxdxcoms.exe -service [?]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.7.0.12\ccsvchst.exe [2010-5-25 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-11 102448]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-29 135664]
S2 lxdxCATSCustConnectService;lxdxCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdxserv.exe [2009-8-19 94208]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
S3 PCD5SRVC{3F6A8B78-EC003E00-05040104};PCD5SRVC{3F6A8B78-EC003E00-05040104} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~1\hwdiag\bin\PCD5SRVC.pkms [2008-11-5 22904]
=============== Created Last 30 ================
2010-08-04 21:04:00 0 d-----w- c:\windows\pss
2010-08-04 12:03:47 0 d-----w- c:\program files\Trend Micro
2010-08-02 05:40:06 0 d-----w- c:\windows\system32\catroot2
2010-07-30 12:36:58 0 d-----w- c:\program files\common files\gst
2010-07-30 09:47:05 0 d-----w- c:\program files\CCleaner
2010-07-28 09:11:34 487479 ----a-w- c:\windows\system32\SkinMagic.dll
2010-07-28 09:11:33 0 d-----w- c:\program files\Smallvideosoft
2010-07-25 18:11:16 0 d-----w- c:\program files\Softonic-Eng7
2010-07-25 18:01:07 0 d-----w- c:\programdata\LogiShrd
2010-07-24 13:05:43 0 d-----w- c:\program files\iPod
2010-07-23 07:44:00 0 d-----w- c:\program files\YouTube Downloader Toolbar
2010-07-23 07:44:00 0 d-----w- c:\program files\Application Updater
2010-07-16 14:38:57 0 d-----w- c:\programdata\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-07-16 14:38:57 0 d-----w- c:\program files\iTunes
2010-07-16 14:35:21 0 d-----w- c:\program files\Bonjour
==================== Find3M ====================
2010-07-25 18:02:40 51200 ----a-w- c:\windows\inf\infpub.dat
2010-07-25 18:02:40 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-07-25 18:02:40 143360 ----a-w- c:\windows\inf\infstor.dat
2010-05-19 11:18:04 16384 ----a-w- c:\users\realit~1\appdata\roaming\Windowz.exe
2010-05-19 11:01:48 2848087 ----a-w- c:\users\realit~1\appdata\roaming\B.O.B ft Hayley Williams - Airplanes.zip
2010-05-18 20:11:30 4367943 ----a-w- c:\users\realit~1\appdata\roaming\Lady Gaga - Alejandro.zip
2010-05-18 15:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 15:35:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-05-18 15:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2009-12-17 08:03:12 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-04-30 05:31:41 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2010-04-22 15:12:13 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-06-25 18:46:33 8192 --sha-w- c:\windows\users\default\NTUSER.DAT
============= FINISH: 8:57:18.73 ===============
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-03-17.01)
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 25/06/2009 11:58:22
System Uptime: 08/05/2010 07:36:40 (2137 hours ago)
Motherboard: Dell Inc. | | 0N826N
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz | Socket 775 | 2331/333mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 451 GiB total, 340.831 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 9.739 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP232: 26/04/2010 19:11:15 - Scheduled Checkpoint
RP233: 27/04/2010 17:31:10 - Scheduled Checkpoint
RP234: 28/04/2010 07:06:35 - Scheduled Checkpoint
RP235: 29/04/2010 09:21:02 - Windows Update
RP236: 30/04/2010 08:09:24 - Scheduled Checkpoint
RP237: 01/05/2010 10:17:12 - Scheduled Checkpoint
RP238: 02/05/2010 17:04:14 - Scheduled Checkpoint
RP239: 03/05/2010 09:28:53 - Scheduled Checkpoint
RP240: 04/05/2010 16:02:55 - Scheduled Checkpoint
RP241: 05/05/2010 17:12:59 - Scheduled Checkpoint
RP242: 06/05/2010 08:38:12 - Scheduled Checkpoint
RP243: 07/05/2010 07:45:07 - Scheduled Checkpoint
RP244: 08/05/2010 15:19:38 - Scheduled Checkpoint
RP245: 09/05/2010 16:48:27 - Scheduled Checkpoint
RP246: 10/05/2010 07:35:38 - Scheduled Checkpoint
RP247: 11/05/2010 15:58:20 - Scheduled Checkpoint
RP248: 12/05/2010 08:45:05 - Scheduled Checkpoint
RP249: 13/05/2010 08:58:10 - Windows Update
RP250: 14/05/2010 07:25:45 - Scheduled Checkpoint
RP251: 14/05/2010 20:55:35 - Scheduled Checkpoint
RP252: 15/05/2010 10:35:23 - Scheduled Checkpoint
RP253: 16/05/2010 07:15:15 - Scheduled Checkpoint
RP254: 17/05/2010 10:08:27 - Scheduled Checkpoint
RP255: 18/05/2010 15:56:15 - Scheduled Checkpoint
RP256: 19/05/2010 08:02:02 - Scheduled Checkpoint
RP257: 20/05/2010 07:52:45 - Windows Update
==== Installed Programs ======================
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.3
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AutoUpdate
Bonjour
CCleaner
Compatibility Pack for the 2007 Office system
Dell-eBay
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center (Support Software)
DivX Codec
DivX Converter
DivX Player
DivX Version Checker
Doctor Who: The Adventure Games
eGames Space Arcade Collection
Freez Screen Video Capture v1.2
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
iTunes
Java(TM) 6 Update 13
Junk Mail filter update
Lexmark 3600-4600 Series
Logitech Vid
Logitech Webcam Software
Logitech Webcam Software Driver Package
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Works
MSVCRT
Norton Internet Security
Norton Security Scan
OGA Notifier 2.0.0048.0
Oryte_Games_1 Toolbar
PComponents
QuickTime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.0
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Softonic-Eng7 Toolbar
Spelling Dictionaries Support For Adobe Reader 9
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
VC80CRTRedist - 8.0.50727.4053
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
YouTube Downloader Toolbar v1.0
==== Event Viewer Messages From Past Week ========
30/07/2010 12:17:22, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.2.2 for the Network Card with network address 0024E8146B10 has been denied by the DHCP server 192.168.2.1 (The DHCP Server sent a DHCPNACK message).
30/07/2010 12:17:14, Error: EventLog [6008] - The previous system shutdown at 12:11:42 on 30/07/2010 was unexpected.
29/07/2010 10:44:57, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.2.4 for the Network Card with network address 0024E8146B10 has been denied by the DHCP server 192.168.2.1 (The DHCP Server sent a DHCPNACK message).
05/08/2010 08:00:02, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
05/08/2010 08:00:02, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Remote Access Connection Manager service, but this action failed with the following error: An instance of the service is already running.
05/08/2010 07:59:33, Error: srv [2018] - The server was unable to allocate from the system paged pool because the server reached the configured limit for paged pool allocations.
05/08/2010 07:37:48, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the lxdxCATSCustConnectService service to connect.
05/08/2010 07:37:48, Error: Service Control Manager [7000] - The lxdxCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
04/08/2010 22:08:29, Error: netbt [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.2.3. The computer with the IP address 192.168.2.2 did not allow the name to be claimed by this computer.
04/08/2010 22:06:12, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
04/08/2010 22:06:11, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx86 ccHP DfsC eeCtrl IDSVix86 NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr SRTSPX SymIRON SYMTDIv tdx Wanarpv6
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
04/08/2010 22:06:11, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
04/08/2010 22:06:10, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
04/08/2010 22:05:47, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
04/08/2010 22:05:36, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
04/08/2010 22:05:36, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
04/08/2010 22:05:35, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
04/08/2010 22:05:29, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
04/08/2010 21:59:01, Error: Microsoft-Windows-PrintSpooler [19] - The print spooler failed to share printer Lexmark 3600-4600 Series 2 with shared resource name Lexmark 3600-4600 Series. Error 2114. The printer cannot be used by others on the network.
04/08/2010 21:59:01, Error: Microsoft-Windows-PrintSpooler [19] - The print spooler failed to share printer Apollo P-1200 with shared resource name Apollo P-1200. Error 2114. The printer cannot be used by others on the network.
04/08/2010 21:55:26, Error: Microsoft-Windows-WMPNSS-Service [14344] - A new media server was not initialized because WMCreateDeviceRegistration() encountered error '0xc00d2711'. The Windows Media DRM components on your computer might be corrupted. Verify that protected files play correctly in Windows Media Player, and then restart the WMPNetworkSvc service.
04/08/2010 21:55:26, Error: Microsoft-Windows-WMPNSS-Service [14338] - A new media server was not initialized because CoCreateInstance(CLSID_UPnPRegistrar) encountered error '0x8007045b'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
04/08/2010 21:55:26, Error: Microsoft-Windows-WMPNSS-Service [14333] - Service 'WMPNetworkSvc' did not start correctly due to error '0x8007045b'. Restart your computer, and then try to restart the service.
04/08/2010 13:12:21, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "230" attempting to start the service wercplsupport with arguments "" in order to run the server: {0E9A7BB5-F699-4D66-8A47-B919F5B6A1DB}
02/08/2010 22:07:12, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
02/08/2010 22:05:45, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {A0717E52-8AC8-4DD9-8682-0B76775125E6} to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
01/08/2010 17:37:43, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
01/08/2010 17:37:43, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
01/08/2010 17:37:43, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
==== End Of File ===========================
Bugbatter
3 Apprentice
•
20.5K Posts
0
August 5th, 2010 08:00
Please visit this webpage for download links, and instructions for running ComboFix (If you have a prior copy of Combofix, delete it now!) :
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Make sure you disable Norton Script Blocking as well if that is component of your Norton Internet Security.
1. Open Norton Internet Security Suite.
2. Click on Options. If you see a menu, click on Norton Antivirus.
3. On your left hand side, click on Script Blocking.
4. On your right hand side, uncheck (untick) this box - uncheck Enable Script Blocking (recommended).
5. Click OK to save the settings.
Double click on ComboFix.exe & follow the prompts.
**Please note: If you are using Vista and the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it will produce a log for you.
Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log for further review.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
* Additional information on A/V control HERE. * ComboFix is not intended for use with servers.
tomclowes
4 Posts
0
August 5th, 2010 15:00
Here is the log, thank you for your help:
ComboFix 10-08-05.01 - RealityProductions 05/08/2010 21:43:42.1.4 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3316.1884 [GMT 1:00]
Running from: c:\users\RealityProductions\Desktop\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
* Created a new restore point
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\program files\YouTube Downloader Toolbar\SeARchsettings.dll
Infected copy of c:\windows\system32\drivers\nsiproxy.sys was found and disinfected
Restored copy from - Kitty ate it :p
.
((((((((((((((((((((((((( Files Created from 2010-07-05 to 2010-08-05 )))))))))))))))))))))))))))))))
.
2010-08-05 20:51 . 2010-08-05 20:52 -------- d-----w- c:\users\RealityProductions\AppData\Local\temp
2010-08-05 20:51 . 2010-08-05 20:51 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-08-04 12:03 . 2010-08-04 12:03 388096 ----a-r- c:\users\RealityProductions\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-08-04 12:03 . 2010-08-04 12:03 -------- d-----w- c:\program files\Trend Micro
2010-08-02 05:40 . 2010-08-02 05:43 -------- d-----w- c:\windows\system32\catroot2
2010-08-01 16:37 . 2010-08-01 16:38 -------- d-----w- c:\program files\Common Files\Adobe
2010-07-30 12:36 . 2010-07-30 12:36 -------- d-----w- c:\program files\Common Files\gst
2010-07-30 09:47 . 2010-07-30 09:47 -------- d-----w- c:\program files\CCleaner
2010-07-28 09:11 . 2006-10-17 21:29 487479 ----a-w- c:\windows\system32\SkinMagic.dll
2010-07-28 09:11 . 2010-07-28 09:11 -------- d-----w- c:\program files\Smallvideosoft
2010-07-25 18:11 . 2010-07-25 18:11 -------- d-----w- c:\program files\Softonic-Eng7
2010-07-25 18:03 . 2010-07-25 18:03 -------- d-----w- c:\users\RealityProductions\AppData\Local\LogiShrd
2010-07-25 18:03 . 2010-07-25 18:03 -------- d-----w- c:\users\RealityProductions\AppData\Roaming\Leadertech
2010-07-25 18:01 . 2010-07-25 18:06 -------- d-----w- c:\programdata\LogiShrd
2010-07-25 18:01 . 2010-07-25 18:03 -------- d-----w- c:\program files\Logitech
2010-07-24 13:05 . 2010-07-24 13:05 -------- d-----w- c:\program files\iPod
2010-07-24 13:02 . 2010-07-24 13:02 73000 ----a-w- c:\programdata\Apple Computer\Installer Cache\iTunes 9.2.1.5\SetupAdmin.exe
2010-07-23 07:44 . 2010-08-05 20:49 -------- d-----w- c:\program files\YouTube Downloader Toolbar
2010-07-23 07:44 . 2010-07-23 07:44 -------- d-----w- c:\program files\Application Updater
2010-07-16 14:38 . 2010-07-24 13:06 -------- d-----w- c:\program files\iTunes
2010-07-16 14:38 . 2010-07-16 14:39 -------- d-----w- c:\programdata\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-07-16 14:37 . 2010-07-16 14:37 -------- d-----w- c:\program files\QuickTime
2010-07-16 14:35 . 2010-07-16 14:35 -------- d-----w- c:\program files\Bonjour
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-08-05 07:43 . 2009-10-30 21:47 -------- d-----w- c:\users\RealityProductions\AppData\Roaming\uTorrent
2010-07-30 12:36 . 2009-06-25 09:09 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-07-30 12:36 . 2009-06-25 09:12 -------- d-----w- c:\program files\Common Files\InstallShield
2010-07-25 18:01 . 2010-01-19 20:46 -------- d-----w- c:\program files\Common Files\logishrd
2010-07-24 13:05 . 2009-10-30 18:28 -------- d-----w- c:\program files\Common Files\Apple
2010-07-08 19:26 . 2009-10-29 20:57 -------- d-----w- c:\programdata\lx_Cats
2010-06-23 04:48 . 2010-06-23 04:48 501936 ----a-w- c:\programdata\Google\Google Toolbar\Update\gtb5CB3.tmp.exe
2010-05-21 14:06 . 2010-05-21 14:06 45056 ----a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimwmp.dll
2010-05-21 14:06 . 2010-05-21 14:06 45056 ----a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimswf.dll
2010-05-21 14:06 . 2010-05-21 14:06 45056 ----a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimrp.dll
2010-05-21 14:06 . 2010-05-21 14:06 49152 ----a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Components\nprpffbrowserrecordext.dll
2010-05-21 14:06 . 2010-05-21 14:06 45056 ----a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimqt.dll
2010-05-21 14:06 . 2010-05-21 14:06 40960 ----a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
2010-05-21 14:06 . 2010-05-21 14:06 341600 ----a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
2010-05-21 14:06 . 2010-05-21 14:06 308808 ----a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Common\rpmainbrowserrecordplugin.dll
2010-05-21 14:06 . 2010-05-21 14:06 14848 ----a-w- c:\programdata\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
2010-05-19 11:18 . 2010-05-19 11:18 16384 ----a-w- c:\users\RealityProductions\AppData\Roaming\Windowz.exe
2010-05-19 11:18 . 2010-05-19 11:18 16384 ----a-w- c:\users\RealityProductions\AppData\Roaming\Windowz.exe
2010-05-19 11:01 . 2010-05-19 11:01 2848087 ----a-w- c:\users\RealityProductions\AppData\Roaming\B.O.B ft Hayley Williams - Airplanes.zip
2010-05-18 20:11 . 2010-05-18 20:11 4367943 ----a-w- c:\users\RealityProductions\AppData\Roaming\Lady Gaga - Alejandro.zip
2010-05-18 15:35 . 2010-05-18 15:35 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 15:35 . 2010-05-18 15:35 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-05-18 15:35 . 2010-05-18 15:35 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-13 18:40 . 2010-05-13 18:40 439816 ----a-w- c:\users\RealityProductions\AppData\Roaming\Real\Update\setup3.10\setup.exe
2009-06-25 18:46 . 2009-04-11 17:43 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.
------- Sigcheck -------
[-] 2009-12-15 18:43 . 7B14916C2965259512D6525CD196FB59 . 21560 . . [------] . . c:\windows\System32\drivers\atapi.sys
[7] 2009-04-11 . 0D83C87A801A3DFCD1BF73893FE7518C . 21560 . . [6.0.6001.18034] . . c:\windows\System32\DriverStore\FileRepository\mshdc.inf_4c9c5a00\atapi.sys
[7] 2009-04-11 . 1F05B78AB91C9075565A9D8A4B880BC4 . 19944 . . [6.0.6002.18005] . . c:\windows\System32\DriverStore\FileRepository\mshdc.inf_b12d8e84\atapi.sys
[7] 2008-01-21 . 2D9C903DC76A66813D350A562DE40ED9 . 21560 . . [6.0.6001.18000] . . c:\windows\System32\DriverStore\FileRepository\mshdc.inf_cc18792d\atapi.sys
[7] 2006-11-02 . 4F4FCB8B6EA06784FB6D475B7EC7300F . 19048 . . [6.0.6000.16386] . . c:\windows\System32\DriverStore\FileRepository\mshdc.inf_c6c2e699\atapi.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{50bcbfa7-2a6a-41ed-9d96-34d2073a8943}"= "c:\program files\Oryte_Games_1\tbOry0.dll" [2010-05-20 2675296]
"{414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3}"= "c:\program files\Softonic-Eng7\tbSoft.dll" [2010-06-03 2736736]
[HKEY_CLASSES_ROOT\clsid\{50bcbfa7-2a6a-41ed-9d96-34d2073a8943}]
[HKEY_CLASSES_ROOT\clsid\{414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3}]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3}]
2010-06-03 17:24 2736736 ----a-w- c:\program files\Softonic-Eng7\tbSoft.dll
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{50bcbfa7-2a6a-41ed-9d96-34d2073a8943}]
2010-05-20 14:35 2675296 ----a-w- c:\program files\Oryte_Games_1\tbOry0.dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{50bcbfa7-2a6a-41ed-9d96-34d2073a8943}"= "c:\program files\Oryte_Games_1\tbOry0.dll" [2010-05-20 2675296]
"{414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3}"= "c:\program files\Softonic-Eng7\tbSoft.dll" [2010-06-03 2736736]
[HKEY_CLASSES_ROOT\clsid\{50bcbfa7-2a6a-41ed-9d96-34d2073a8943}]
[HKEY_CLASSES_ROOT\clsid\{414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3}]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{50BCBFA7-2A6A-41ED-9D96-34D2073A8943}"= "c:\program files\Oryte_Games_1\tbOry0.dll" [2010-05-20 2675296]
"{414B6D9D-4A95-4E8D-B5B1-149DD2D93BB3}"= "c:\program files\Softonic-Eng7\tbSoft.dll" [2010-06-03 2736736]
[HKEY_CLASSES_ROOT\clsid\{50bcbfa7-2a6a-41ed-9d96-34d2073a8943}]
[HKEY_CLASSES_ROOT\clsid\{414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3}]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-10-30 39408]
"Logitech Vid"="c:\program files\Logitech\Logitech Vid\Vid.exe" [2010-05-11 6061400]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2010-01-29 126976]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-05-21 202256]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"SearchSettings"="c:\program files\YouTube Downloader Toolbar\SearchSettings.exe" [2010-02-19 974848]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]
"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-04-29 1090952]
c:\users\RealityProductions\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-27 1316192]
Logitech . Product Registration.lnk - c:\program files\Logitech\Logitech WebCam Software\eReg.exe [2009-10-14 517384]
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-27 1316192]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-06-25 09:15 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sr.sys]
@="FSFilter System Recovery"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(b):8f,e9,21,12,b7,7d,ca,01
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-01-29 135664]
R3 iatmunin;iatmunin;c:\users\REALIT~1\AppData\Local\Temp\iatmunin.sys
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20100719.001\BHDrvx86.sys [2010-07-19 692272]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1107000.00C\ccHPx86.sys [2010-02-26 501888]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20100804.001\IDSvix86.sys [2010-05-28 344112]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSrv.exe [2009-01-13 81920]
S2 Application Updater;Application Updater;c:\program files\Application Updater\ApplicationUpdater.exe [2010-02-19 380928]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-27 102448]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
2010-08-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-29 10:33]
2010-08-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-29 10:33]
2010-07-30 c:\windows\Tasks\Norton Security Scan for RealityProductions.job
- c:\program files\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2009-12-28 22:30]
2010-08-05 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-2554585208-4068359221-697948067-1000.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-24 21:09]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.youtube.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
.
- - - - ORPHANS REMOVED - - - -
URLSearchHooks-{E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file)
SafeBoot-dmboot.sys
SafeBoot-dmio.sys
SafeBoot-dmload.sys
SafeBoot-dmadmin
SafeBoot-dmserver
SafeBoot-mcmscsvc
SafeBoot-MCODS
SafeBoot-SRService
AddRemove-PComponents - c:\users\RealityProductions\AppData\Roaming\PC\uninstall.exe
**************************************************************************
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files:
**************************************************************************
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\17.7.0.12\diMaster.dll\" /prefetch:1"
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\PCD5SRVC{3F6A8B78-EC003E00-05040104}]
"ImagePath"="\??\c:\progra~1\DELLSU~1\HWDiag\bin\PCD5SRVC.pkms"
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\lxdxcoms.exe
c:\program files\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\windows\system32\WUDFHost.exe
c:\program files\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
c:\windows\system32\DllHost.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\ehome\ehmsas.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\servicing\TrustedInstaller.exe
.
**************************************************************************
.
Completion time: 2010-08-05 21:58:58 - machine was rebooted
ComboFix-quarantined-files.txt 2010-08-05 20:58
Pre-Run: 366,724,288,512 bytes free
Post-Run: 365,713,375,232 bytes free
- - End Of File - - B4E4A8A3A78B5742F8E36434885AF8D4
Bugbatter
3 Apprentice
•
20.5K Posts
0
August 5th, 2010 17:00
Please run a scan with your CCleaner.
** Because CCleaner removes everything in temp folders, if you have anything saved in a temp folder, back it up or move it to a permanent folder prior to running CCleaner.
** We will be cleaning cookies as well. Make a note of any passwords, etc. that you want to save. If you do not want to delete cookies, simply uncheck that option.
1. Select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
2. Then select the items you wish to clean up. In the Windows Tab:
3. Click the "Analyze" button. When the list of files comes up, click the "Run Cleaner" button.
4. A pop up box will appear advising this process will permanently delete files from your system.
5. Click "OK" and it will scan and clean your system.
6. Click "exit" when done. REBOOT.
Please follow these steps to remove older version Java components and update.
Delete the downloaded installation file after completing the above procedure and reboot if not prompted to do so.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications.
To disable the JQS service if you don't want to use it:
* Go to Start-->Control Panel-->Java-->Advanced-->Miscellaneous and uncheck the box for Java Quick Starter.
* Click Ok and reboot your computer.
After all that, please update Malwarebytes and run a new scan with Malwarebytes Anti-Malware. Please include that log in your next reply and let me know how things are running. If everything is running well, we'll remove ComboFix and reset System Restore.
tomclowes
4 Posts
0
August 6th, 2010 13:00
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4399
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904
06/08/2010 19:36:31
mbam-log-2010-08-06 (19-36-31).txt
Scan type: Full scan (C:\|D:\|)
Objects scanned: 261393
Time elapsed: 1 hour(s), 7 minute(s), 21 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Windows update is working again and there have been no errors since I ran combofix.
Thank you for your help, I am very greatful.
Should I delete combofix, Hijackthis and DDS
Bugbatter
3 Apprentice
•
20.5K Posts
0
August 6th, 2010 14:00
Excellent! :emotion-21:
Yes, you can delete DDS and its two logs.
We will remove ComboFix in a prescribed manner.
* Click Start then Run
Copy and paste next command in the field:
ComboFix /Uninstall
Make sure there's a space between Combofix and / Then hit enter.
This will remove ComboFix, run some cleanup procedures, and flush System Restore, thus creating a clean Restore Point.
Reboot. Go to System Restore and make sure a new Restore Point was created. If not, please manually create one:
You will purge the old, infected Restore Points by turning System Restore off and on again.
To turn off Windows Vista System Restore:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
9. When you have finished, restart the computer and follow the instructions in the next section to turn on System Restore.
To turn on Windows Vista System Restore:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Place a checkmark in the box for any drive you wish to enable System Restore on
7. Click OK
Here is my standard list of simple steps that you can take to reduce the chance of infection in the future.
If you have used Malwarebytes' Anti-Malware as part of your cleaning procedures, keep it updated and use it to scan every so often for malware, or upgrade to the paid version for realtime scanning and auto updating.
The following suggestions are general prevention and are not customized for your computer. You may have already taken some of these steps, and depending on your current security, you may not need to implement all of these:
1. Visit Microsoft Update: Make sure that you have all the Critical Updates recommended for your operating system, Office, and IE. The first defense against infection is a properly patched OS from Microsoft Update at update.microsoft.com. More info HERE.
2. Please use a firewall and realtime anti-virus. Keep the anti-virus software and firewall software up to date.. Run a complete system scan with your anti-virus at least once a week...preferably in Safe mode.
If your anti-virus program is a paid/licensed version that is about to expire, you can consider using a free one such as:
Microsoft Security Essentials
AntiVir Personal Edition Classic
Avast! 4 Home Edition
If you prefer not to use the Windows Firewall, there are several of the freeware Firewalls available on the public domain.
Please see this list for anti-virus, firewalls, and other FREE SECURITY SOFTWARE.
3. Using an alternate browser can reduce your chance of certain infections installing themselves. You might consider installing Mozilla / Firefox.
http://www.mozilla.com/en-US/
4. Do not use file sharing. Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.
5. Keep your software updated...make it easier on yourself and install the free security tool Secunia PSI .
6. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/ ** UNcheck the option to install the Yahoo toolbar that is checked by default for the Standard version, or download the toolbar-free versions (Slim or Basic) when given the option for those.
7. Web Of Trust , uses colored alerts to warn about risky websites warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
There is a Web Of Trust version for Firefox as well.
8. If you still wish to use Internet Explorer, please make sure you install SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
It will:
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
Block spyware/tracking cookies in Internet Explorer and Mozilla Firefox.
Restrict the actions of potentially unwanted sites in Internet Explorer.
Tutorial here:http://www.bleepingcomputer.com/forums/tutorial49.html
Periodically check for updates.
9. You might want to install Winpatrol. Winpatrol is heuristic protection program, meaning it looks for patterns in codes that work like malware. It also takes a snapshot of your system's critical resources and alerts you to any changes that may occur without you knowing. You can read more about Winpatrol's features here. You can download a free copy of Winpatrol or use the Plus version for more features.
You can read Winpatrol's FAQ if you run into problems.
10. Many of us in the online security community have tried and tested programs to determine their abilities. Please remember that there is no guarantee regarding computer security. However, the available software, combined with the rest of these recommendations will contribute to helping your system running safely.
Here are some helpful articles:
How did I get infected? HERE
I'm not pulling your leg, honest?
by Sandi Hardmeier HERE
Let us know if we have not resolved your problem. Otherwise, you are good to go.
Happy and Safe Surfing!
Nelly.Niven
3 Posts
0
November 11th, 2010 15:00
Thanks for your instruction! It is just the solution for my problem, Nice writing.
Bugbatter
3 Apprentice
•
20.5K Posts
0
November 11th, 2010 16:00
Nellie, I am not sure which instruction you are referring to. Do you have a malware issue?