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September 5th, 2009 13:00
rtutils.dll error messages
I was recently infected with the Personal Antivirus virus. I removed it but now I keep getting error messages that state the that a .exe operation was unable to be located because the rtutils.dll was not found. I have downloaded programs (CCleaner and others) that say they can fix the problem but has not done so. I have updated all virus and microsoft updates and nothing works. Can anyone help with this problem
Example: pcts Tray.exe unable to locate ( rtutils.dll not found, reinstalling the program may fix the problem) as I said I get this type of message everytime I try to open any program, even when I switch my email accounts.


ky331
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15.6K Posts
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September 8th, 2009 12:00
rtutils.dll is the microsoft RouTing UTILitleS. SEARCH your hard drive to see if you find another copy, most likely in
C:\WINDOWS\ServicePackFiles\i386
(or perhaps in C:\WINDOWS\\i386 )
If found, copy the [most recent] file, and (assuming you have a 32-bit operating system) paste it into
C:\WINDOWS\system32