16 Posts

July 18th, 2004 09:00

I now have a  hijackthis log

Logfile of HijackThis v1.97.7
Scan saved at 11:14, on 18/07/04
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS1\SYSTEM\KERNEL32.DLL
C:\WINDOWS1\SYSTEM\MSGSRV32.EXE
C:\WINDOWS1\SYSTEM\SPOOL32.EXE
C:\WINDOWS1\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS1\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
C:\WINDOWS1\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\WINDOWS1\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS1\SYSTEM\mmtask.tsk
C:\WINDOWS1\EXPLORER.EXE
C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
C:\PROGRAM FILES\WINDUPDATES\WINKA.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\WINDOWS1\SYSTEM\WBEM\WINMGMT.EXE
C:\PROGRAM FILES\MICROANGELO\MUAMGR.EXE
C:\WINDOWS1\SYSTEM\ATIPTAXX.EXE
C:\WINDOWS1\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\CREATIVE\DESKTOP WIRELESS\MOUSE_98.EXE
C:\PROGRAM FILES\CREATIVE\DESKTOP WIRELESS\KB_ME.EXE
C:\WINDOWS1\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\PESTPATROL\PPCONTROL.EXE
C:\PROGRAM FILES\PESTPATROL\PPMEMCHECK.EXE
C:\PROGRAM FILES\PESTPATROL\COOKIEPATROL.EXE
C:\WINDOWS1\RunDLL.exe
C:\PROGRAM FILES\ATI MULTIMEDIA\MAIN\ATISCHED.EXE
C:\WINDOWS1\SYSTEM\DDHELP.EXE
C:\WINDOWS1\DESKTOP\CLIPTRAY\CLIPTRAY.EXE
C:\WINDOWS1\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SPAMPAL\SPAMPAL.EXE
C:\PROGRAM FILES\PRINTKEY2000\PRINTKEY2000.EXE
C:\WINDOWS1\DESKTOP\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\Program Files\Copernic 2000 Pro\Search Bar.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 62.252.32.4:8080
R3 - URLSearchHook: (no name) - {C12B4EC1-1F65-11D3-91CA-00104B9C4765} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\ADOBE\ACROBAT 5\ACROBAT\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS1\SYSTEM\MSDXM.OCX
O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - C:\Program Files\Copernic Agent\CopernicAgentExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [WindUpdates] C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [MOD] C:\PROGRAM FILES\MICROANGELO\muamgr.exe
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CreativeMouse ] C:\Program Files\Creative\Desktop Wireless\mouse_98.exe
O4 - HKLM\..\Run: [CreativeKeyboard ] C:\Program Files\Creative\Desktop Wireless\kb_me.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS1\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccProxy] C:\PROGRA~1\COMMON~1\SYMANT~1\CCPROXY.EXE
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\Program Files\ScannerU\TBRIDGE\BIN\RegisterDropHandler.exe
O4 - HKLM\..\RunServices: [MDM7] "C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE"
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS1\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [SndSrvc] C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [ATI Scheduler] C:\PROGRAM FILES\ATI MULTIMEDIA\MAIN\ATISched.EXE
O4 - Startup: cliptray.exe.lnk = C:\WINDOWS1\Desktop\cliptray\cliptray.exe
O4 - Startup: SPAMPAL FOR WINDOWS.LNK = C:\Program Files\SpamPal\spampal.exe
O4 - Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
O4 - Global Startup: Reset.lnk = C:\WINDOWS\repair\reset.bat
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\#OFFIC~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Translate Page - res://C:\WINDOWS1\DOWNLOADED PROGRAM FILES\GOOGLETOOLBAR_EN_2.0.95-DELEON.DLL/cmtrans.html
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Search Using Copernic Agent - C:\Program Files\Copernic Agent\Web\SearchExt.htm
O8 - Extra context menu item: Search Using Copernic - file://C:\Program Files\Copernic 2000 Pro\Search Extension.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: ATI TV (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra 'Tools' menuitem: Launch Copernic Agent (HKLM)
O9 - Extra button: Copernic Agent (HKLM)
O9 - Extra 'Tools' menuitem: Launch Copernic (HKLM)
O9 - Extra button: Copernic (HKLM)
O9 - Extra button: Translate (HKLM)
O9 - Extra 'Tools' menuitem: &Translate Using Gist-In-Time (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37862.6833449074
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {5B27C20D-FFB6-4054-BA78-DE4A059BC75A} (Microsoft Office Template Downloader) - http://office.microsoft.com/uk/TemplateGallery/msotd.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/SU/ocx/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/SU/ocx/CTPID.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/region/reg_eu/techsupp/activedata/ActiveData.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22ecc3bf6754c8ff7000/netzip/RdxIE601.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/systemprofiler/PROFILER.CAB
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=0c8f9c464b4dcd5555167068824acacb7b7f55a8b57135786038853b6e841b9a57f3f159a6541ef5d788b8d13da80dca2c11:1e8b55ca59297b294d12cbd5372935d8

 

 

933 Posts

July 18th, 2004 19:00

Hi CEC57, Many logs and low pay (volunteers)  First I wish to suggest you visit our "Pinned" post, many of your questions will be answered in the information and links, that are here:
http://forums.us.dell.com/supportforums/board/message?board.id=si_virus&message.id=19204

Let's clean up those ActiveX controls, if you ever visit the site, you will be prompted to install the .cab files again. With all other explorer windows closed, run HJT and place a check in front of the following line items then click on "Fix Checked:

R3 - URLSearchHook: (no name) - {C12B4EC1-1F65-11D3-91CA-00104B9C4765} - (no file)
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37862.6833449074
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {5B27C20D-FFB6-4054-BA78-DE4A059BC75A} (Microsoft Office Template Downloader) - http://office.microsoft.com/uk/TemplateGallery/msotd.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/SU/ocx/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/SU/ocx/CTPID.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/region/reg_eu/techsupp/activedata/ActiveData.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22ecc3bf6754c8ff7000/netzip/RdxIE601.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.euro.dell.com/global/apps/systemprofiler/PROFILER.CAB
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=0c8f9c464b4dcd5555167068824acacb7b7f55a8b57135786038853b6e841b9a57f3f159a6541ef5d788b8d13da80dca2c11:1e8b55ca59297b294d12cbd5372935d8

Empty the recycle bin and reboot.  Download and run these two programs (Spybot S&D and Adaware) at the link below. Use Spybot first.

Most of the Internet baddies can be killed by a one-two punch with Spybot and Adaware assuming these three factors are achieved:

1. Latest version
2. Configured correctly for running options
3. New definitions from update feature

Chris has posted an excellent tutorial by dgosling on how to run Spybot S&D and also how to enable customized deep scanning functions for Adaware. Once you set these options they will be retained for future scans by Adaware.

Follow the directions in this detailed guide for Spybot and Adaware...print out the directions in the custom scan tutorial as a reference while you set these options for the custom setup of Adaware. These custom settings will be retained for future custom scans so don't go nuts thinking you have to do this every time you run it! It may take you five minutes to set them up, but it's worth it.

http://www.cjwd.demon.co.uk/spybot-adaware.html

Please note the free Spybot 1.3 does have a slight bug...it detects some DSO exploits falsely. Hopefully an upgrade will fix this.The problem is not serious and should not deter people from using Spybot.

A new version of HJT has been released. You can update like this, Open HJT, choose Misc Tools, then "Check for updates online", follow the directions, and post a fresh log with the new HijackThis.exe.  There will be more to do.


Thanks...pskelley
In training Tom Coyote Forum 
& SpywareInfo.com
Expert Malware Responder Dell Forum

The following trained DellForum experts feel that too many helpers in one thread, or help from inexperienced users may increase the chance of software accidents. The following DellForum members were trained at TomCoyote.com and SpywareInfo.com to help with malware like viruses, worms, adware, scumware, foistware and crudware in general. They are also the only experts specifically trained to analyze and advise on Hijackthis logs:

Texruss, ChrisRLG, Baskar1234, Grinler, pskelley, SpotCheckBilly, and cghost.

 

Also...these longtime self-trained DellForum experts have proven to me time and again their advice is excellent for malware questions in general, Windows operations, and many specific items in Hijackthis logs: 

jimw, ddeerrff, msgale and redwolf_98.

 

 

16 Posts

July 25th, 2004 10:00

Hi

Thanks for your reply and I'm sorry I took so long but I've been away

I've taken your advice and installed spybot along side Adaware and Pestpatrol and fixed all

the things you noted.

I don't know why  Norton AV 2004 ,Adaware and Pestpatrol did not see the spyware

but spybot cleaned it all up

Thanks alot and keep up the good work

Cec

 

3.4K Posts

July 25th, 2004 20:00

 >don't know why  Norton AV 2004 , Adaware and Pestpatrol did not see the spyware

Ah...Dell's officially-sponsored spyware removal program. Guess we see the human touch is needed.

But none of the programs fix everything by themselves. If they did then they would sell 500 million copies. *;-)

Please post a fresh log so we can see your progress and see if you need other items repaired.

Texruss
www.russelltexas.com
Classroom Teacher and Slyware Warrior Tom Coyote Forum
Expert Malware Responder DellForum
Spyware Fighter Wilders Forum                  


Please be aware only the following DellForum members were trained at TomCoyote.com and SpywareInfo.com to help with malware like viruses, worms, adware, scumware, foistware and crudware in general. They are also the only experts specifically trained to analyze and advise on Hijackthis logs: Texruss, Baskar1234, Grinler, ChrisRLG, pskelley, cghost, and SpotCheckBilly.

Also...these longtime DellForum regulars have proven to me time and again their advice is excellent for malware questions in general, Windows operations, and many specific items in Hijackthis logs:  jimw, ddeerrff, msgale, volcano11 and redwolfe_98. Please follow their advice when they respond to your problems. They have a proven track record here.

BTW...clicking on people's usernames at the left will reveal information about them if they chose to have an open profile. My credentials are available for your perusal.

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