12 Posts
0
705
Audio issue - static buzzing when nothing is playing
Issue description:
- Using a 3.5mm jack cable, I have an external audio system connected to my DELL Vostro laptop.
Everything works fine when sound is playing but when I stop playing any sound, it starts buzzing after a while. If I play a sound again, the buzzing stops, if I stop playing the sound, the buzzing returns.
I tried:
- Uninstalling the sound driver and installing the latest driver from the DELL website - that didn't help.
- Reinstalling Windows - that didn't help.
- Replacing the 3.5mm jack cable - that didn't help.
My environment:
- DELL Vostro 15 5510
- Windows 10 21H2 (latest update)
Additional notes:
- This is not a problem with my external audio system as everything works fine when connected to another computer (not DELL)
- SupportAssist does not see any missing drivers
- The command "sfc /scannow" does not return any corrupt files / errors
kanlukasz
12 Posts
0
August 23rd, 2022 21:00
https://www.reddit.com/r/Dell/comments/7kvoi5/solution_to_23_sec_audio_delay_on_xps_13_9360/
DELL-Cares
Moderator
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25.7K Posts
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June 19th, 2022 08:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
DELL-Cares
Moderator
Moderator
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25.7K Posts
0
June 23rd, 2022 00:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.