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Customer Support Email ID for Laptop Order Status/Cancel Order
Hi,
Has anyone have Dell Customer Support Email ID to either get laptop Order status or cancel Laptop order.
I submitted a Laptop Order on June 28, My Internet Order Receipt number is .
I dont know the way to reach out to Dell Customer support, because given Dell toll free number is really useless since daily spending hrs waiting in the call to speak to someone to get the status. Even I dont have a way to cancel the order also. Really frustrating.
If anyone can help, will be helpful.
Thanks
Mary G
4 Operator
4 Operator
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20.1K Posts
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July 17th, 2020 06:00
Use the online Order Support page if in the US--
https://www.dell.com/support/incidents-online/us/en/19/order-support
DSaravana
2 Posts
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July 17th, 2020 07:00
Sorry, should have mentioned the country. I placed the order in Dell India Site.
DELL-Cares
Moderator
Moderator
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25.7K Posts
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July 17th, 2020 10:00
Hi,
Thanks for reaching out. Please note that we’re experiencing an overwhelming spike in the number of customers reaching out to us. Therefore, it might take a little longer for us to reply to your message.
DELL-Cares
Moderator
Moderator
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25.7K Posts
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July 17th, 2020 10:00
Also,please remove the order number from the public post for the security of your personal information. I request you to provide such information via direct message, so that I can check and assist you further.
-Susanna