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November 28th, 2020 23:00

Vostro 5568 Display Problem

My laptop is showing black screen on start up and then grey screen. What could be the solution?

Link to the scrren image:-

 

https://drive.google.com/file/d/1vuRM1jEHBLly8uYa0sWlB6TWfoKlOSjb/view?usp=drivesdk

10 Elder

 • 

30.8K Posts

November 29th, 2020 04:00

Start with the screen diagnostic.  Hold D through powerup - you should see a series of self test screens show up.  Do they, and are they in good order?

 

December 3rd, 2020 00:00

Nothing happening while holding D.

10 Elder

 • 

30.8K Posts

December 4th, 2020 04:00

See if you can get an image on an external screen.  If you can, replace the internal screen. 
If you cannot, replace the system board.

 

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