I purchased Adobe Pro from Dell online. I received the confirmation and subsequent email saying it was completed. I followed the link to my My Locker account where it showed my confirmed purchase. There was a link that said "Download Link." This is the only thing that could be clicked. After clicking it a program was downloaded (smartsource.MediaManager.application). Every time I try to run this program it fails. I can upload the error report, but it says to contact the supplier. I don't anticipate support from Dell any time soon. Now I've paid for software and not able to use it.