Alienware Command Center not showing Sound equalizer AW988

Hey guys

So uhm, since a while ago my Alienware Command Center does not show the sound equalizer anymore for my AW988 Wireless Headset. I've reinstalled it a bunch of times, same with the Realtek driver but it still wont show anything. I can't change any sound at all and it's really triggering me lately. 

Does anyone know how to fix this?

PC Specs:

MB: Asus Rog Strix B450-F

CPU: AMD Ryzen 7 3800x

GPU: 2080TI Msi Gaming x Trio 

I really want my sound back. 

This is NOT an Alienware PC. 

The things I see now:  

The things I used to see: