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November 7th, 2016 10:00

Boot device not found issue

Recently I was facing an issue with my Alienware that I bought in 2013 with message showing up on start up "No Boot Device Found. Press any key to reboot the machine" Did power reset as mentioned on the forum and it worked for a while.

One day, even after doing the power reset it was not working. Did a diagnostics and hard drive was not getting detected.

Bought a new one through Dell and since it was not installed with OS, decided to boot from CD drive in order to install the OS from the disk that I got as part of this alienware.

Went into bios and made to boot from cd drive(Ensured CD drive is set as primary) as OS is not installed. Inserted the windows disk that came along with my laptop and when I switch on the laptop I am taken to below screen

Intel UNDI, PXE 2.0(build 083)

Copyright (C) 1997-2000 Intel Corporation

For Bigfoot PCIE Ethernet Controller V2.1.1.1(02.09.12)

Check cable connection!

PXE-M0F : Exiting Intel PXE ROM.

No Boot Device Found. Press any key to reboot the machine.

5 Practitioner

 • 

274.2K Posts

November 8th, 2016 02:00

Hi,

Thank you for writing to us!

This is certainly a hardware issues/failure.As you are unable to boot the system we would not be able to run diagnostics on the system.

Kindly private message the service tag and email address.

Thanks

Robin

13 Posts

November 8th, 2016 05:00

Hi Robin,

I dont see an option to send a private message on clicking your username.

Thanks

Saiprasad

13 Posts

November 8th, 2016 06:00

Please let me know how to send a private message.

Thanks

Saiprasad

9.4K Posts

November 8th, 2016 06:00

5 Practitioner

 • 

274.2K Posts

November 9th, 2016 07:00

Hi Saiprasad,

We are waiting to hear from you over private message.

Thanks

Robin

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