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February 5th, 2018 09:00

Can't navigate using numeric keypad in win10

In win7 I could use control-page up and arrow keys to navigate, e.g. in Word.  I have a new Precision laptop and win10, and I can no longer do that.  How do I fix it?  Here is what I have tried: 
a) set Use Mouse Keys=ON, set Use Mouse Keys when num lock is off.  Test: with num lock on, I get numbers, with it off, nothing happens. 
b) ran keyboard troubleshooter--nothing. 
c) ran SW & devices troubleshooter.  It asked for a restart to pick up new drivers, but didn't help anything. 
Device manager doesn't show a numeric keypad, should it?  It shows two HD-compliant mouse drivers.  ALPS virtual HD driver and I2E HD device.  They both seem to have the same driver.  I suspect they are the touchpad and the pencil eraser. 

There is a little 6-key "keypad" under the shift key with arrows and page up/down.  They work, but I still can't get the old function of getting to the top or bottom of my file in one click (and I have files with 100s of pages). 

Finally, I want home and end to work again.  That second "keypad" has keys with blue Home and End.  I can Fn-home and that works in the command window and Word.  OK, but if I can get the numeric keypad Home and End to work without needing the Fn key, I'd be happier

Any ideas?  Is this a hardware problem or a change in Windows 10?

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17.8K Posts

February 6th, 2018 05:00

klezmer,

  1. In Windows, search for and open Control Panel.
  2. In Control Panel, click Ease of Access. Ease of Access.
  3. In the Ease of Access Center, click Make the keyboard easier to use.  Ease of Access Center.
  4. Uncheck the option for Turn on Mouse Keys, and then click OK.  Make the keyboard easier to use.

 

2 Posts

February 6th, 2018 08:00

That works!  Interesting--it is the opposite advice from what Microsoft advised in their support forum.  For anybody else reading this, with mouse keys OFF, and with the NumLock on:

Home and End on the numeric keypad do the right thing.  Sames as fn-home and fn-end on the keys below shift.

Arrow keys work correctly in both places

Control-Home and Control-End in the numeric keypad go to top and bottom of the document

Control-PgUP and Control-PgDn both search for the word 'office' no matter what was selected before or what document you are in.  Thank you MS for building in the one functionality I desperately needed...  That was in a Word document; doing it in Firefox switches to the next tab.

Control-left and right arrows in either keypad move the cursor by one word.  Rather like old Emacs.

Thanks again.

 

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Control Alt-Right Delete

 

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