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January 27th, 2017 19:00
Cannot create Factory Recovery Image Dell Inspiron 3650 Win 10
I just purchased a new Dell Insprion 3650 I7 16G 2TB Win 10 Home. It arrived yesterday.
The very first thing I did, without even download Google Chrome, was try to create a Factory restore image of the system, for safety and for preparation of migration to SSD disk.
I have downloaded the Dell Backup and Recovery Software and try to do that. I tried a few times, used a brand new and tested 32G USB stick to create a backup image. But when I try to boot it up for re installation test, it keeps saying "IDS_ENVIRONMENT-INCOMPLETE", "The instruction at 0x00007ff77acdf43b referenced memory at 0x00000000025f6ec0. The memory could not be read"
Anyone can help me how I can create an factory image for backup and SSD migration?
Thanks
Saltgrass
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January 28th, 2017 21:00
Windows 10 has its own Recovery Drive Utility. Use the search to find Recovery Drive and run that.
Since you have a new system it will create a Factory Recovery drive you can use to restore your system back to factory. If you allow it to update to the latest Build release it will use that Windows 10 build and the OEM utilizes in the Recovery Partition.
I used such a Recovery Drive to reset my system to a new Drive (larger).
DELL-Ravi Ch
9 Technologist
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7.1K Posts
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January 29th, 2017 17:00
Hi,
Please use the Link : http://dell.to/2khs7g0 download the recovery image for your system and then follow the instructions from the link : http://dell.to/2khkQN4 to create the recovery image.
Blacklabelsoda
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January 30th, 2017 21:00
: http://dell.to/2khs7g0 "404" problem. I used http://dell.to/2khkQN4 I followed the process and download the image to create backup USB stick. I reset the machine but no matter I keep or do not keep the file, it ends up with "there is a problem in the reset, Please press cancenl". Then I try to recover the system, it does not work. I restart the system, it is black screen with sometimes some mouse movement.
Now I have a black screen box... Any idea what I can do? Format the the disk and redo again? Or any other image I can just burn to harddisk and make it work again?
Blacklabelsoda
5 Posts
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February 1st, 2017 01:00
Continue asking for help. Just to recap
1) Brand new system open box, try to create backup image for original disk.
2) After using Dell Recovery and backup program, I tried to do the system reset, hoping to test if I can get the factory image restore. Failed and result in "IDS_ENVIRONMENT-INCOMPLETE",
3) I used system repair, Win 10 kind of give me back a stock system, I lost all Dell, Dropbox, and other add on program comes with.
4) Follow Dell-Ravi CH link and download my original ISO. Failed to reset the original hard disk into factory setting. System message : "unable to reset your pc a required drive partition is missing"
Help needed : How can I restore the factory image when I open box?
Help appreciated.
DELL-Ravi Ch
9 Technologist
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7.1K Posts
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February 2nd, 2017 16:00
Hi,
Please boot the system using the recovery media and delete all the partitions and then initiate the process to restore the operating system.
leeosoft
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January 26th, 2020 13:00
Thanks.
speedstep
11 Legend
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47K Posts
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January 28th, 2020 09:00
https://www.dell.com/support/home/us/en/19/drivers/osiso/recoverytool/
How it works:
View requirements and full instructions
What you will need