Cannot create system backup after latest Dell Backup&Recovery update

Question

Hi, after updating DB&R to version 1.928 I cannot create a system backup anymore. Every time I choose my external Toshiba harddrive I get an error message saying that the selected recovery media cannot be used with this device. Data backups and the Factory Recovery Media backup worked fine. After the software upgrade, I have deleted old backups and formatted the usb hard drive but I'm sure that cannot have anything to do with it? I remember having had the same problem after the last update but I do not recall how I solved it. Can anybody help? Thanks.

LSUFAN51 · Answer

:emotion-2:

I like to suggest you use File History on the computer to create a system image backup. You can also create a recovery drive/disk as well.Please click on the link below:

https://youtu.be/p6SRbhSNQWw

LSUFAN51 · Answer

:emotion-2: How to Create a Windows 10 USB Recovery Drive: https://youtu.be/Z7ahnstpkQ0

ondara · Answer

Thank you. So I guess my money invested in DB&R Premium has been wasted ;-)

LSUFAN51 · Answer

:emotion-2: No, I use both DB&R Premium and File history to create system image backups.

johny919 · Answer

this video might help you! https://youtu.be/Z7ahnstpkQ0/

Windows General

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