Test the same thing if new account works fine than it's a User Profile issue and you can simply move the data to new account without reinstalling the OS,.
If the second account shows same behaviour than OS files are corrupted.
Perform these command with admin CMD in exact order
SFC /SCANNOW
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
If the command do not fix the issue, please use Media creation tool to perform a repair install (won't delete data), Run the tool and choose upgrade this PC now.
XPS_Man
5 Practitioner
•
2.4K Posts
0
September 18th, 2021 20:00
Create a new user account with admin access
Test the same thing if new account works fine than it's a User Profile issue and you can simply move the data to new account without reinstalling the OS,.
If the second account shows same behaviour than OS files are corrupted.
Perform these command with admin CMD in exact order
SFC /SCANNOW
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
If the command do not fix the issue, please use Media creation tool to perform a repair install (won't delete data), Run the tool and choose upgrade this PC now.
https://www.microsoft.com/en-us/software-download/windows10
JFA19701
1 Rookie
•
10 Posts
0
September 20th, 2021 17:00
Thanks, no difference unfortunately.
XPS_Man
5 Practitioner
•
2.4K Posts
0
September 20th, 2021 19:00
Than unfortunately reinstalling OS the only option.