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9.4K Posts

November 27th, 2018 09:00

Hi Denthris,

 

Thanks for posting.  Apologies that your system is not performing as expected.

 

Here is information regarding Dell Command Update you may find helpful:  

 

How to use and troubleshoot Dell Command | Update to update all drivers BIOS and firmware for your system 

 

If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

 

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service call - http://dell.to/1vnT6CQ

1 Message

August 28th, 2020 06:00

Hi Robert,

I have a Dell 7740 under warranty and I am getting a failed status message attempting an update to the following:

Urgent updates

SupportAssist OS Recovery Tools
180.00 MB
5.1.4.11989
Failed
Recommended updates

Dell Precision 7540 and 7740 System BIOS
16.93 MB
1.10.2
Failed

Dell Command | Update Application for Windows 10
22.22 MB
3.1.3
Failed

Dell Precision Optimizer
73.60 MB
6.4.5
Failed

Realtek USB Dock Audio Driver
46.50 MB
6.3.9600.2250
Failed

Your post said:

If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

My name: Dan Ready

My address/email:

Telephone: 

Service Tag, etc: 

Precision 7740 

Basic

Expires April 19, 2023

Memory: 32 GB

Processor: Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz[Cores 8] [Logical/Core 2]

Operating System: Microsoft Windows 10 Pro

Not sure if this is the way to contact you or not.  Please let me know if you need additional information.

Thanks,

Dan Ready

My

1 Message

October 7th, 2020 05:00

Same problem

1 Message

November 22nd, 2020 22:00

Hello Sir,

I am having trouble with a similar issue, I keep getting a "failed" as a status many times over now for the "Dell Command | Update Application for Windows 10." I am in the middle of a 3-year warranty and I would like to know that my best plan of action to fix this issue would be, please?

Thank you,

Robert 

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