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Dell XPS13 | boot loop, OS Recovery tool not working !!!
Dell XPS13 stuck in reboot loop after update
Things i have tried
- ePSA Pre-boot System Assessment Scan
Outcome: Scan complete, No errors, hardware all good - Upgrade bios - updated bios via USB to latest version 2.14.2
Outcome: No change, still stuck in boot loop - Downgrade bios - via usb to version 2.7.1 (tried every increment between 2.14.2 and 2.7.1)
Outcome: No change, still stuck in boot loop
- Created Dell USB Recovery tool
Outcome: booting from USB, it loads with a blue windows logo and spinning wheel, then black screen forever. - Created Windows installation media to either repair or install new copy of windows
Outcome: booting from USB, Loads blue windows logo with spinning wheel, stuck on this screen. (waited +4hrs to see if it will load, nothing happens) - Created Linux UBCD bootable usb drive to recover windows files
Outcome: can boot into Parted Magic but cannot access windows partition or recovery any files - Opened the Laptop to check for lose cables or hardware failure
outcome: everything looks in order, no lose cables or fried parts, Hardware scan in step 1 confirms.
Any suggestions Dell ?
Ideally i would like to recovery my files but i cannot even get into Windows Recovery mode.