Hi BEEZER16,

Thank you for writing to Dell Community Forum.

Which operating system to you have installed on this system?

You can check if any of the below links help:

http://bit.ly/2930C1X

http://bit.ly/19Kc5iO

Please private message us the service tag of the system along with your email id.

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).