ngoctm
1 Copper

How to upgrade Windows 10 Professional for Inspiron 15 7000 Series 7559

Dear Dell Support team,

Could you help me, please?

I have just purchased below laptop
Inspiron 15 7000 Series 7559
Service Tag: 7J828B2 

I try to install Windows 10 Professional to replace Windows 10 Home for my laptop but I can not.

How to replace Windows 10 Home by Windows 10 Professional on above laptop Dell.

Thank you in advanced for your support,

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4 Replies

RE: How to upgrade Windows 10 Professional for Inspiron 15 7000 Series 7559

Hi,

Thank you for writing to us!

The system has been shipped with Windows 10 Home, the OS activation license is also for Win 10 Home Win 10 Pro can be installed but activation would requiree to purchase license from Microsoft We would not be able to dispatch media for Win 10 Pro or assist with activation as the system order is not inclusive of Win 10 Pro

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

ngoctm
1 Copper

RE: How to upgrade Windows 10 Professional for Inspiron 15 7000 Series 7559

Dear Robin,

Thank you for prompt response and your support.

I understand.

Thank you,

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RE: How to upgrade Windows 10 Professional for Inspiron 15 7000 Series 7559

Hi,

Thank you please do let us know if there are any other issues.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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ngoctm
1 Copper

RE: How to upgrade Windows 10 Professional for Inspiron 15 7000 Series 7559

Hi Robin, 

Can you help me please?

Please watch video first!

What happen with my laptop? Have an issue with my graphic cards (on-board or/and Geforce GTX 960M)?

Hope you have a solution.

Thank you,

Ngoc,

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