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Inspiron 3442 will boot only after removing battery
Inspiron 3442 will restart normally, but not hard boot unless the battery is drained. If the battery is not drained, it will only boot after removing the battery. Seems like a process still runs even after shutting down. Started to happen after installing windows 10.
DELL-Chris M
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May 30th, 2017 07:00
What operating system shipped on the Inspiron 3442?
How long did you have the Inspiron 3442 before installing Windows 10?
Run the Reboot/F12 diagnostics. What are the results?
BocasJim
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May 31st, 2017 14:00
FYI, this update solved my problem.
http://dell.to/2qtkQuj
This issue occurs due to an Intel Management Engine Firmware version that must be updated for the computer to function properly with the Windows 10 Intel Management Engine driver that is installed on the computer. The current driver and firmware combination can cause a condition in the computer shutdown process that does not allow the computer to fully power down. The computer then can no longer respond to power events such as pressing the power button.