HLS-KNL,

Please click the links below for information to remove DDPEP.

Dell Data Protection Personal Edition/Dell Encryption Personal Removal Guide

How to Uninstall Dell Data Protection Security Tools from a Dell System

Installing and Uninstalling Dell Data Protection Security Tools

The situation is, that the ddpe-software is only installed on the device but its not in use. that means there are no data encrypted actually.

I think i need to choose the option "Do not install Encryption Removal Agent" (figure 4) and continue, if i follow this guide:

http://www.dell.com/support/article/us/en/04/sln298374/dell-data-protection-personal-edition-dell-encryption-personal-removal-guide?lang=en

Is it correct? I cant try it now, because i dont have access to the device now.

Will it be possible to get remote-support on monday if we have trouble with the ddpe-removal?