Unsolved
14 Posts
0
868
OS recovery tool cannot extract image file
I am trying to re-install my windows, I followed all the steps provided by Dell.
After formatting my USB, I cant install the OS recovery on it, I receive the following error:
"An error occured while extracting image file DGKNTA00_Win10x64ROW_home.iso. please check the file and try again
Can anyone help me?
I tried to use Rufus, but I can't find the iso image file on my laptop.
this is a link showing an image of the error:
https://ibb.co/vLhnbWH
speedstep
9 Legend
9 Legend
•
47K Posts
0
February 10th, 2021 14:00
The reason you got
"An error occured while extracting image file DGKNTA00_Win10x64ROW_home.iso.
is because FAT32 does not support files larger than 4 gigs and the DELL ISO is 5.3 gigs.
UEFI Booting requires FAT32 USB2 drive.
they are not expensive but they should be purchased retail because they are often counterfeited.
https://www.bestbuy.com/site/sandisk-cruzer-32gb-usb-2-0-flash-drive-black/9288807.p?skuId=9288807
update now to 20H2 windows 10 feature update
https://go.microsoft.com/fwlink/?LinkID=799445
Media Creation Tool. 20H2
https://go.microsoft.com/fwlink/?LinkId=691209
using media tool
https://www.microsoft.com/en-us/software-download/windows10#d2784474-fdb0-4e9d-9e47-5e88c0e053ec