Realtek Card Reader Icon Tool Claims 'shell error no 193'

Question

I am now using Windows 10 Pro (1803) on a DELL XPS Desktop for my statistical computing, and I have the following problem: Over the past year, I have been getting a popup from the Realtek Card Reader Icon Tool saying that I have 'shell error no 193'. When I click ok on the popup, I typically get a repeat of the same popup with the same message as many as six times. I think that the problem is escalating, but I have no idea about how I should resolve the problem which seems to occur at any time and during any application. I should note that the popups emerge from an icon that is three cubes in the shape of a pyramid with two cubes lettered with F and C as the base and one cube lettered with something resembling an H as the apex. I have seen some online advice that recommends uninstalling the Realtek USB 2.0 Card Reader program (My current version is 6.2.8400.30137), but I am reluctant to pursue this option because I worry that I shall lose the functionality for my USB ports on which I depend for handling various external storage devices. Meanwhile, I have not found any update to my current version which is dated 9/27/2013 when I probably had Windows 7 or 8 on my then new DELL. I welcome your suggestions. Thank you. Statman42

JOcean · Answer

Could you please post the model number of your computer? And that error code can be caused by missing files or corrupt Windows files. http://www.wiki-errors.com/err.php?wiki=193

StatMan42 · Answer

My apologies for this tardy reply. The model of my DELL is XPS 8700.

erpster05 · Answer

From the Dell XPS 8700 Downloads page:

http://downloads.dell.com/published/pages/xps-8700.html

Obtain Realtek Card Reader Driver version 10.0.10125.31214 A00 for that model, which is Windows 10 compatible (though it's labeled as "Dell Platform Tags Utility" but it is really a Realtek USB Card Reader driver).

https://www.dell.com/support/home/us/en/19/drivers/DriversDetails?productCode=xps-8700&driverId=NMR90

OR this 10.0.17134.31242 A03 Realtek card reader driver, which fully supports Windows 10 v1803 & greater:

https://www.dell.com/support/home/us/en/04/drivers/DriversDetails?driverId=HCN7P

Uninstall that 6.2.8400 version (which is meant for Win8/8.1 only), reboot and install any 10.0 driver version for Win10, like the one I mentioned.

StatMan42 · Answer

Thank you! Your advice worked perfectly! The new driver seems to work perfectly and the extremely annoying popups have definitely disappeared!

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