[Solved] Laptop won't shutdown completely in Windows 10

Wow this really fixed my problem thanks. [<:o)]

Stupid Intel management engiwhatever.

The best way to install Windows 10 in Dell Latitude 3540 or Inspirion 15 series is:

1. Bring the Notebook offline (remove lan cable and DON'T connect to Internet)

2. Do a clean Windows 10 Install (change BIOS to use UEFI, pressing F12 key at boot time)

Install fhe following Drivers from Dell Support Site:

3. Intel Management Engine Interface

4. Install Audio Drivers

5. Install Wifi and Bluetooth Drivers

6. Install TouchPad

Reboot and finally connect notebook to internet. Windows will download the remaining Video Drivers, Card Reader an so on.

I made various try by error tests and I was successfully installed Windows 10 in my Latitude 3540 with no any issues at all: suspend, shutdown and reboot are always working with no further glitch.

Don't forget to get a valid Windows 10 copy: use the Microsoft's MediaTookKit to download and create a bootable flash stick or DVD media.

The solution that worked for me was follow the steps on this answer from superuser.

"Device Manager/ System Devices/ Intel(R) Management Engine Interface

Then: right click properties and select driver (currently version 11.xxx), uninstall and OK.

Next reboot, check driver - should have rolled back to an earlier version, mine is 9.5"

superuser.com/.../105110

hey man, after weeks of searching and finding half assed answers this was the fix for me. it took care of everything, sleep and shut down. clear as daylight solution, easy steps to follow. THANK YOU!

can you please tell me the steps for that....

Same problem here Dell 5537 windows 10 ,solved after uninstalling the Quickset app

Experienced the same problem here. Found that it is problem with Intel Management Engine Driver. You have two option either roll back the driver or disable power saving with IME Driver. Check out this video: www.youtube.com/watch

I dont have a Power management tab in my device manager in the "intel management engine interface.  Just a resources tab.  My driver is "9/5/2013"  "9.5.15.1730"

here is whats in the video 




here is what I see

if ur having the shut down problem. just disable the driver, problem solved

I have a Dell e7250 running Windows  10 which wasn't shutting down tried all above with no success but found the following - think its more of a Win 10 problem as my son has a Lenevo running Win10 which also won't shut down.  The solution which is currently for me is:

"It has to do with the Windows 10 Fast Startup feature. It does not work on some machines. To turn it off go to

Settings -> System -> Power & Sleep -> Additional Power Settings -> Choose what the power buttons do -> Change settings that are currently unavailable

Then remove the check from Turn on fast startup (recommended)

Click Save changes, and your machine will shut down properly"

I don't have this ffoption in windows 10 pro.   My laptop has been running 24/7 since I updated to 10.  

if you have shut down problem. go to device manager, down to intel management engine, click and disable driver. problem fixed

hey bro, I am having the same problem and also have a Dell laptop 3542, I want to know if you could fix that problem, because when I use linux I don't have this problem to shutdown my laptop. I'd like to know how to fix it.

The easiest way to fix this problem is to open regedit and go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Intel\Setup$

and delete Setup$

Reboot and the problem is resolved

Dell Inspiron 3537