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March 6th, 2021 18:00
SupportAssist OS Recovery Stuck at System Configuration
I have the XPS15 9560 running windows 10. I tried to recover the OS by SupportAssist OS Recovery tool (V5.0.1.10874). All items on the Dell Image Customization page were completed with green ticks in front except one called "System Configuration". The progress is at 83%.
It’s been like this for a few hours, What should I do now?
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DELL-Cares
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March 7th, 2021 12:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.