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SupportAssist OS Recovery Tools STILL a problem
Dell customers complained for weeks that Dell was failing to address a problem with a specific update for SupportAssist OS Recovery Tools.
Apparently, Dell is now treating this issue as closed. It isn't. As of June 30, this is still a problem for me. Every 2 or 3 days I get a notice that "1 update is ready to install"
Install it again and again. Nothing.
Saltgrass
3 Apprentice
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4.3K Posts
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June 30th, 2017 18:00
Have you checked the version of the Support Assistant you are running? On my system, it is 1.3.2.3.
I have had other updates on my system which, even though they show as installing, do not change the version still showing. There may be something larger going on.
As far as Support Assistant, I try not to run it since am not really familiar with PC-Doctor..
michdeskunk
4 Posts
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January 12th, 2018 02:00
In my device there isn't even that software (bought 3 weeks ago):Angry:
Joe Droid
3 Posts
0
January 24th, 2018 13:00
Are you still seeing this problem?
Can you share the version of the following applications in "Programs and Features" of settings app in Win10?
1) Dell SupportAssist Remediation
2) Dell Update - SupportAssist Update Plugin
I had seen these popups couple of times in a row and then it corrected by itself. Now I don't see persistent popups. I have 3.1.1.3832 version on my XPS system.