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30431
December 9th, 2015 17:00
Upgraded to Windows 10
Hi,
I'm having issues with sleep and shutdown after I upgraded to Windows 10, the Dell Studio XPS 8100 won't go to sleep. The screen turns off, but the power LED stays on and the fan as well.
Any solution for this problem?
Thanks
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PCR Just PCR
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December 9th, 2015 22:00
I found your Dell Support site...
http://www.dell.com/support/home/us/en/04/product-support/product/studio-xps-8100/configuration
However, the drivers & downloads there seem to be Win 7 only & the most recent date I've seen is 2014. Also, none of the articles are mentioning your problem. I'm thinking, maybe have the page detect your current configuration. Then it may have drivers & articles that could help...
But post a plan first for us to examine & comment. What I hope you see is a fix that addresses the issue.
I wonder, in Device Manager, under System Devices, do you have Intel Management Engine Interface? D-Clk it, & report its version. There is a thread here in which that is described as the culprit for a similar sounding problem...
http://en.community.dell.com/support-forums/laptop/f/3518/t/19647365
Some say to disable it; some say replace it. Read it, & post a plan.