Unsolved
This post is more than 5 years old
3 Posts
0
5939
August 7th, 2015 14:00
What Display Driver works properly with Windows 10 on the Alienware 18 780m SLI notebook?
I am re-posting this to the "Support Forum" as I did not realize the Alienware forum was not for "Support":
After seeing the following on the Product Support page for a Alienware 18 (Mid 2013) notebook I upgraded to Windows 10 ...
"Windows 10 upgrade available
Dell has tested this product to confirm that it can upgrade to Windows 10."
... but neither the Windows 10 x64 display driver listed on the laptop's Dell Product Support page nor the latest Nvidia Official drivers for 780m on Windows 10 x64 are working properly.
The display adapters are showing in Device Manager with an exclamation mark and the information says "the device is not working properly".
I've rebooted after every install and chosen "Perform Clean Installation" when available for each time I tried a different driver.
The Nvidia Control Panel does not load at startup and the resolution is defaulted to 1024 by 768.
So if this laptop has been confirmed with testing to work with Windows 10 I would like to know which Display Driver they used during that testing.
The motherboard has the latest BIOS installed that is available from the Product Support page.


GOT89
19 Posts
0
August 7th, 2015 15:00
I would download the Windows 8.1 drivers. It seems to be the solution to a lot of the problems people are facing.
Until Dell can release a Windows 10 driver that actually works.
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=7HKTK