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Your device ran into a problem and needs to restart
Precision 7520
Beginning a few months ago, I've been having random crash events in which I get the error message "Your device ran into a problem and needs to restart" and my computer reboots. When it reboots, it is fine but any unsaved work is gone. I've lost significant work several times. Sometimes it won't happen for a week, sometimes it happens 4 times in a day. It's been gradually increasing in frequency. Hoping someone will have some insight.
Dell Precision 7520
Processor: Intel(R) Xeon(R) CPU E3-1505M v6 @ 3.00GHz 3.00 GHz
Installed: RAM 16.0 GB (15.9 GB usable)
System type: 64-bit operating system, x64-based processor
Edition: Windows 10 Pro
Version: 21H2
Installed on 2021-04-07
OS build 19044.1826
Experience Windows Feature Experience Pack 120.2212.4180.0
Jimmy Wick
49 Posts
0
July 27th, 2022 23:00
Try to do clean installation:
Now I recommend a windows clean install which would actually delete your apps and accounts but it would keep all our files in a separate folder at C drive namely windows.old (this method rarely fails)
Now connect your USB drive before starting your computer
after starting your computer if the password screen opens up enter the password and press F12 You should get the screen like in Img-5131
It should Show Your USB drive's name there
By your keyboard's arrow keys please select that key and press that enter key
It should now load the windows installer
Click on install now
select the keyboard language, currency and time zone
click on next and then click on custom windows install
Regards,
J Wick