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brynn4
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how to disable Dell Updates?

Hi Friends,

I do not wish to receive Dell Updates.  How can I disable them?

Thank you very much

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Moderator
Moderator

RE: how to disable Dell Updates?

brynn4,

Below are steps to disable/uninstall Dell Updates.

STEP 1

Click the "Start" button, type "Run" in the search box and hit "Enter." Type "msconfig" in the dialogue box and hit "Enter."

STEP 2

Click on the tab "Services" in the new dialogue box. Find "SupportSoft sprtcmd" in the list and uncheck it.

STEP 3

Click on the tab "Startup" to see another list. Find and uncheck "dscactivate" and/or "SupportSoft sprtcmd."

UNINSTALL
STEP 1

Click the "Start" button and access the Control Panel.

STEP 2

Open "Add or Remove Programs" . Open "Programs and Features"

STEP 3

Select Dell Support Center and uninstall it from the computer.


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brynn4
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RE: how to disable Dell Updates?

Oh, thank you so very much!  

I will try to disable, rather than uninstall.  However, I don't see a search box in the start menu.

If it's the search box called "Cortana", I disabled it, because it seemed like a gimmick.  Plus, the taskbar is not the best place for it, for me.  If that's the one, can you tell me how to re-enable it.  And also maybe tell me how I can put is somewhere else besides the taskbar, and I will be able to keep it open.

If that's not it, how do I get the search box to be visible?

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Moderator
Moderator

RE: how to disable Dell Updates?

Brynn4,

My apologies. Below is information to disable in  Windows 10.

Step 1

Click "Start | All Programs | Dell Support Center | Dell Support Center Alerts." The Dell Support Center program window opens.

Step 2

Select "User Settings" and select the "Alerts" tab.

Step 3

Select "Disable" beneath Notification in the Notification Settings section. Dell Support Alerts are automatically disabled.


Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Drivers and Downloads
Driver order




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brynn4
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RE: how to disable Dell Updates?

Coincidentally, I found instructions to get the run search box, while trying to find help with one of the other many problems I'm having with Windows 10 (not that I'm saying those problems are Dell's fault, but Win10 is the worst of all the MS operating systems I've used).

Ok, I've got msconfig and the Services tab, but "SupportSoft sprtcmd" isn't in the list.  Could it be called something else?  Like maybe it has "microsoft" or "windows" in front of it?

Thanks again

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brynn4
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RE: how to disable Dell Updates?

Oh -- Whoops, we posted so close together, I didn't see you're 2nd instructions.  I'll try.

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brynn4
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RE: how to disable Dell Updates?

Hhmm, nothing called Dell Support Center there.  I tried some that were similarly named, but none have any "User Settings" area.

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brynn4
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RE: how to disable Dell Updates?

Ok, in Support Assitance, I found Settings, which opens a small wilndow called "Desktop Alerts for Notifications".

However, it doesn't have anything about "updates".  It has options like Hardware, Software, Drivers, Security, etc.  Do I need to uncheck them all?  Or is this not the right place yet?

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brynn4
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RE: how to disable Dell Updates?

Oh wait!  It does have Updates option!  My eyes are going crossed trying to figure out how to make this new system work the way I want.

Anyway, thanks for your help.  Hopefully that will solve the problem  :-)

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brynn4
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RE: how to disable Dell Updates?

Update.

In fact, that did not solve the problem.  But I think I did find the solution.  I went Start > All Apps > Windows Administrative Tools > Component Services > Local Services.  Right-click Dell Update Services > Stop.

When I did that, the update notification literally disappeared off my screen!  I think it will be a final solution, but I'll post again, if I still need help.

Thanks again  :-)

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